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3

Premiere Pro 24 and 25 crashed when I drag and drop several Multicam at same time on my timeline

New Here ,
Oct 31, 2024 Oct 31, 2024

I'm synchronizing a long movie with premiere pro 2024. And Premiere always crashes when I make a manipulation: when I've finished the multicam sync, from my sequence bin I drag several clips at the same time into a timeline and Premiere crashes instantly. So I have to drag clip by clip to prevent it from crashing, but I lose time and I'm afraid it'll crash during editing with large timelines.
I've tried several versions available on the creative cloud. I've reset my settings, I've emptied the media cache several times, I've created new projects with lighter proxies. My sequence settings match those of my clips. I've tried dragging only the image clips and Premiere doesn't crash, same for sounds only, I have the impression that the problem lies with the Multicam clips.

Here's the information from my computer and workflow:
Mac studio 2023
Apple M2 Max / 32 Go / Macintosh HD /GY9FV7RMG9/ Sonoma 14.4.1 (23E224)
Proxies : DNX185X 10 bits Quicktime 1920x1080 25fps. I've tried a lighter codec (ProRes Proxy) and I'm having the same problem.
Sound: CANTAR
Monophonic / WAV / PCM / 48khz / 24bits

 

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correct answers 1 Pinned Reply

Adobe Employee , Oct 31, 2024 Oct 31, 2024

Hi @Baptiste342344789adg 

Welcome to the Premiere Pro forums! We are glad to see you here. We need a few more details to try to help with the issue. Please see, How do I write a bug report ?

I know you gave some great details already but using the bug report format helps us to communicate better with our engineers so that they can better assist at solving the problem. 

Thanks for submitting your bug report. I hope we can help you soon. Sorry for the frustration!

Thanks,

Ian

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Adobe Employee ,
Oct 31, 2024 Oct 31, 2024

Hi @Baptiste342344789adg 

Welcome to the Premiere Pro forums! We are glad to see you here. We need a few more details to try to help with the issue. Please see, How do I write a bug report ?

I know you gave some great details already but using the bug report format helps us to communicate better with our engineers so that they can better assist at solving the problem. 

Thanks for submitting your bug report. I hope we can help you soon. Sorry for the frustration!

Thanks,

Ian

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Community Beginner ,
Nov 04, 2024 Nov 04, 2024

Hi IanB_360,

 

I'm Baptiste3423 and i use a another profil. Thanks for your reply. I'm working on french version. Here's the message :Capture d’écran 2024-11-04 à 10.46.36.png

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Community Beginner ,
Nov 04, 2024 Nov 04, 2024
  • Issue - I've finished the multicam sync, from my sequence bin I drag several clips at the same time into a timeline and Premiere crashes instantly.
  • Adobe Premiere Pro version number: 25.0 / 24.0 / 24.5.0
  • Operating system - MacOS Sonoma 14.4.1 (23E224)
  • System Info: https://www.apple.com/mac-studio/specs/ Apple M2 Max / 32 Go / Macintosh HD
  • Hard Drive (and, if external, how the drive is connected: USB 3, Thunderbolt, NAS, etc.) : My clips and my premiere project working on SSD 4TB SanDisk extreme pro connected with USB-C
  • Video format :  DNX185X 10 bits Quicktime 1920x1080 25fps.
  • Workflow details : I import DNX185X in a bin, also my sound in monophonic wav. I sync in multicam with Timecode. My settings sequence are : 1920x1080 25fps Capture d’écran 2024-11-04 à 14.12.13.png
  • Steps to reproduce : After my sync i create a new sequence with this settings, i select all my multicam clips and i drop them in my new sequence timeline and Premiere crashes instantly.
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Community Beginner ,
Nov 04, 2024 Nov 04, 2024
LATEST

I found the solution ! It's the audio tagging.  I have disabled audio tagging in Audio settings of the project and now it's work.

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