Participating Frequently

Question

Premiere Pro always exports with glitches lately

Forum|Forum|2 years ago
November 16, 2023
22 replies
17821 views

Hello all,

Every single time I export a video in Premiere Pro 2024 lately I have had issues with glitches on the export. It's always in different spots for what seems to be no rhyme or reason (different frame rates/different scenes). No matter what I seem to do there is always a spot or multiple that export with glitches. I typically use Media Encoder but I have tried just exporting through Premiere to see if this fixed it. Mac OS is up to date and there were several updates to Premiere Pro 2024/Premiere Pro Beta/Media Encoder that have been updated and still every time I export there seems to be something wrong with the export. I typically use the GPU Acceleration Render but also tried switching to Software Engine only and this doesn't seem to help either. Everything looks and plays correctly on the timeline in Premiere but always messes up on the export. Has anyone run into this issue?

Thank you!

Grant

Editing

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Kevin-Monahan

Community Manager

Hello @Paper Sky Films,

Thanks for the report. Are you also on macOS, and do you have Apple Silicon-based hardware? What kind of media? Did you read my post above about troubleshooting steps? Let the community know!

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

M

Mger5C6A

Participant

Hey, the same issue I have a long time, sometimes I render the same video 5-6 times to get the normal vid without glitches, sorry but as a video editor I have a problems with my clients. My Mac M1 Pro is good for rendering hd videos, but even low quality videos adobe exports with glitches, and you never can expect in which part of the video it can be. We pay for all adobe programs every month, and you give us unnecessary product, now I search another video photo editing programs, because if I continue with Adobe I will lost my jobs. Also you gave some instructions above, but it does not work, it is just mean we should buy very expensive computers for new updated Adobe programs, it is not normal.

P

Paper Sky Films

Participating Frequently

I've been experiencing the same issues and it's driving me insane - exporting a project takes a long time and then having to do it all over again because of a random glitch or frame drop etc is infuriating. I shouldn't have to be telling my clients to 'bear with me' when I'm meeting a deadline and the software just keeps throwing in a random problem into the video itself every time.

Kevin-Monahan

Community Manager

Hello @Rettig Co. @adaptable_life5C5C, @martinj54529921, @tfreddy1, & @Taitaichan,

Thanks for reporting this bug. It's been a while since you filed. Are you still experiencing this issue? If so, kindly post details in the following format: How do I write a bug report?

I suspect the issue relates to 4K media and your hardware. Macs with Apple Silicon do not have limitless capabilities when it comes to graphics-related acceleration. If you are cutting 4K media and using H.264 or HEVC acquired from various sources like mobile phones, drones, and action cameras and the timeline you are working on has a long duration, and you have many GPU-accelerated effects applied (Lumetri, Warp Stabilizer, etc.) you may be more subject to issues like this.

Troubleshooting: To avoid such issues, try transcoding the media to ProRes LT before cutting with it. If you are still having the problem, look at the duration of the sequence; longer sequences might be troublesome and cause issues on export. Can you shorten the duration? Try reducing the number of effects or performing a render-and-replace for each clip containing an effect.

If you cannot adjust your workflow, it's possible you need more powerful hardware for what you wish to do.

Please provide detailed information to the team so that we can solve this issue.

If you are not on MacOS, please let the team know. You may need different troubleshooting steps based on your system and media.

I hope that with more information, we can solve your issue.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

adaptable_life5C5C

Participating Frequently

I had to down grade to the 2023 version to stop the glitches.

adaptable_life5C5C

Participating Frequently

I'm having the same issues and it's frustrating. My client has been waiting for a while. I tried everything I could think of.

M

martinj54529921

Participant

Ah so many people with the same problem. This all seemed to happen sometime with PP23 with my M1 Mac Mini. Have since upgraded and been trying so many different possible solutions using 2 different machines (now with M2 Pro Mac Mini with more memory), different versions of the software and also just Media Encoder, different drives, different projects with different format timelines, transcoding all files so the timeline media is pretty much all the same format media etc. etc. Still glitchy. Been happening for months now while producing a weekly 1 hour TV prog in 5 different versions for various broadcasters. It means I have to sit there and watch each one through at 4X speed to verify playback and re-export the failed versions. Basically means 1 sleepless night per week.

This happened many years ago I seem to remember and was eventually fixed - again after months of time wasted checking through video.

I'm rapidly coming to the conclusion that the software is no longer fit for purpose and I need to make a change.

I mean this has been happening for at least 4 months now!

How long does this take to see the problem for yourself Adobe?

Rettig Co.Author

Participating Frequently

I have had good luck lately exporting directly to my desktop and then moving the file to my SSD. I have had no glitches or issues with the export. Prior to that changing the renderer to Mercury Software Engineer only did seem to work but it takes significantly longer to export. I would think exporting 60-90 minute episodes will take a few hours to complete. Good luck!

Kevin-Monahan

Community Manager

Hi @tfreddy1, Hello @Rettig Co.,

I read about your issue. Can you kindly give us more info about the source media, the sequence settings, and the export settings? You might try software encoding to see if that might work better for your workflow. Sometimes, the source media can be difficult to encode if it is of lower quality (variable frame rates, Long GOP codecs like H.264 or HEVC, captured on a mobile device, recorded video stream from software, etc.). Please also give full details of your system: CPU/GPU/RAM/HD. I hope we can help you with more info. Sorry for the frustration.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

tfreddy1

Participant

I am also having this issue. I edit longform podcast episodes 60-90 minute episodes and I shouldn't have to watch through the whole episode to make sure Premiere didn't screw up my export. Do better Adobe.

T

Taitaichan

Participant

I have the same problem on a new mac, please fix it ASAP

josephb24398867

Participant

I get this same issue too ! As a proffesional editor its so unacceptable. I cant rely on any exports not to have glitches and I have lost hours to this problem. Happens on every project no matter the format, frame rate etc. This could be the end of using Adobe for me

K

Kyle26248369lnqk

Participant

same, it's my full-time job and this is definitely a reminder to not to big updates until searching these threads first. bummer, having big set backs trying to figure this out. will be going back to premiere pro 23 after this edit

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