Premiere pro and After Effects are not importing files from download folder.

[Lokesh-Unreal videos]

[Lokesh-Unreal videos]

Drag and Drop is working for importing files but File>Import is not.
Earlier there was RAM problem. Just changed the RAM today but still not working

[Lokesh-Unreal videos]

After closing the app the icons on the desktop are not showing....
Confused why it's happening

[Ann Bens]

Its more likely a windows issue.

Run a virus scanner and malware software.

[Peru Bob]

Make sure the RAM is fully seated.