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demi14
demi14
Known Participant
March 4, 2023
Question

Premiere Pro crashing (after Motion Array Plugin install and Rosetta opening selected)

  • March 4, 2023
  • 1 reply
  • 329 views

Ever since adding the MOTION ARRAY plugin and changing settings to "open with Rosetta" - Premiere Pro crashes. I have a 2021 Mac with the M1 chip and prior to this, I had no trouble with even 4K footage sans proxies. Now it crashes on exporting mostly and not even 4K vid - just JPEGS wtih some effects. Playback is also so much slower with any Motion Array effects added - which may have to be but everything else with this laptop has been super fast and this takes it back to my 2016 Macbook Pro era. Help?

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    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    May 2, 2024

    Hello @demi14,

    Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

     

    I'll move your post to the Discussions board while we await your information.

     

    Thanks,


    Kevin

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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