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Premiere Pro not opening on Mac

New Here ,
Sep 16, 2025 Sep 16, 2025

I've been trying to open Premiere Pro 25.5 on my 2023 MacBook Pro. Every time I open it, it freezes on the splash screen and stops responding and I have to force quit. I have updated it, reinstalled it, restarted my computer, updated my software, and nothings working. If anyone has any advice, it would be greatly appreciated.  

TOPICS
Crash , Error or problem , Freeze or hang
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correct answers 1 Correct answer

New Here , Sep 17, 2025 Sep 17, 2025

Hi, thank you! I tried it and I didn't get any sort of options popup, but it did open finally, so I guess it worked in some way. 

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Adobe Employee ,
Sep 16, 2025 Sep 16, 2025

Hi Lucy,

Thanks for your message and welcome to the forum. It might be a plug-in tripping up the launch. Can you try pressing Shift at launch to get the Reset Options dialog box. From there you can select "Disable third-party plug-ins (one time only)." Let me know if that works. Sorry for the frustration.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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New Here ,
Sep 17, 2025 Sep 17, 2025
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Hi, thank you! I tried it and I didn't get any sort of options popup, but it did open finally, so I guess it worked in some way. 

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