Premiere pro not using AMD gpu

[Rohan Rao]

Hi,

I'm unable to use AMD gpu in premier pro, though I have selected OpenCL and hardware encoding yet the video playback(at 1/8 for 1080p) lags like hell and exporting also takes lot of time, when I check in the task manager the gpu utilization is at 0% and max at 1%.

Does anyone know how to fix the issue.

Thank you

Details:-

Premiere Pro V14 (2020)

Pc- Ideapad 50015ISK

OS-Windows11 21H2

Ram-16gb

Storage- SSD 500gb

Processor- Intel i7 6th gen

GPU-AMD R7 M360 4gb

[basil1891]

Does it lag in this basic test: New project > New sequence from clip..  > (no effects) + full resolution ?

[Rohan Rao]

Yes it lags a lot, though i see an option GPU Accleration(OpenCL) on creating new project but nothing works, I have attatched a clip kindly have a look at it.

https://drive.google.com/file/d/1QJBhxG6aqmmIa70WSgC4VhDyXGfjBC-j/view?usp=sharing

Thank you.

[basil1891]

try these simple steps for starter:

1) Manually clear media cache - close Adobe PP/AE/ME, go to cache location and clean/delete folders: Media Cache, Media Cache Files, PTX, Peak Files

2) Turn off hardware accelerated Decoding in Preferences > Media...  (do app restart)

3) try Preferences > Audio Hardware > Default Input => select "No Input"

4) Reset workspace: Window > Workspaces > Reset to saved layout (or just switch to different one)

[R Neil Haugen]

For basic playback, the GPU is only used IF you have GPU accelerated effects involved, like Lumetri, Warp stabiizer, that sort of thing. Or if there's major resizing going on.

So ... are there any effects on that which would cause Premiere to USE the GPU?

Neil

[Andy 1968]

For audio input you might want to select none. Even using ASIO4ALL drivers might help.