Premiere pro not using AMD gpu

[Rohan Rao]

Hi,

I'm unable to use AMD gpu in premier pro, though I have selected OpenCL and hardware encoding yet the video playback(at 1/8 for 1080p) lags like hell and exporting also takes lot of time, when I check in the task manager the gpu utilization is at 0% and max at 1%.

Does anyone know how to fix the issue.

Thank you

Details:-

Premiere Pro V14 (2020)

Pc- Ideapad 50015ISK

OS-Windows11 21H2

Ram-16gb

Storage- SSD 500gb

Processor- Intel i7 6th gen

GPU-AMD R7 M360 4gb

[basil1891]

Does it lag in this basic test: New project > New sequence from clip..  > (no effects) + full resolution ?

[Rohan Rao]

Yes it lags a lot, though i see an option GPU Accleration(OpenCL) on creating new project but nothing works, I have attatched a clip kindly have a look at it.

https://drive.google.com/file/d/1QJBhxG6aqmmIa70WSgC4VhDyXGfjBC-j/view?usp=sharing

Thank you.

[basil1891]

try these simple steps for starter:

1) Manually clear media cache - close Adobe PP/AE/ME, go to cache location and clean/delete folders: Media Cache, Media Cache Files, PTX, Peak Files

2) Turn off hardware accelerated Decoding in Preferences > Media...  (do app restart)

3) try Preferences > Audio Hardware > Default Input => select "No Input"

4) Reset workspace: Window > Workspaces > Reset to saved layout (or just switch to different one)

[R Neil Haugen]

For basic playback, the GPU is only used IF you have GPU accelerated effects involved, like Lumetri, Warp stabiizer, that sort of thing. Or if there's major resizing going on.

So ... are there any effects on that which would cause Premiere to USE the GPU?

Neil

[aniket22455528otrv]

I am having AMD gpu  AMD RADEON RX 6650M ( 8gB )
Whenever i render in AFTER EFFECT or premiere pro or media encoder, only 2-3% gpu is used and cpu usage goes to 90-95%
i tried everything setting cop to gpu but nothing happen, also while play games my gpu give very super performance and GPU usage goes to 70% but not during rendering WHY WHY WHY???


But a same project if render on my friend nvidea card ( 4gb ) , its take it gpu usage to 40-60 percent during rendering, So why adobe is not using my GPU

[R Neil Haugen]

Premiere doesn't use the GPU as simply another CPU type hardware tool. They are very different things, different math processes, different functions.

GPU use in exports is dependent on several things ... first, that you have GPU Accelerated effects in use, if to a long-GOP mp4 codec that your GPU has the needed hardware bits on it, and in general what's going on in that export.

If you are using H.264/5 codecs, that's maybe it. Only some of the most recent AMD GPUs have encoding hardware for the long-GOP formats. More of the Nvidia ones do.

So if you give adequate information as to the CPU, the media of the sequence, the effects used, and the export codec ... then there's a couple real experts on such things around here that can give precise information in your situation.

Such as @RjL190365  ...

[aniket22455528otrv]

On a same project on a same after effect version , My friend puts render on
Nvidea card and gpu usage is around 50%, while On mine amd card its 1-2%


Now tell

[R Neil Haugen]

Without information? I'm not nearly as omniscient and you seem to expect. There are a ton of factors that do affect hardware usage on different computers. That information matters as it's those detailed differences that are the reason for different performances.

[aniket22455528otrv]

You fool, its to just tell you that the gpu comes to use when we talk about render, because earlier you say its nothing to do with gpu, that why I am telling you that at a same project usage of  GPU is 60-70%( Nvidea GT 720 GPU with i5 CPU),  while usage of gpu is 1-2% on ( AMD Radeon RX 6650M with AMD Ryzen 7 CPU).

You first telling about codec then something else,
I want to tell you everything is same, same codec same project file, same after effect version,
Its just lower end GPU and CPU is performing 50% better than my high end GPU as my GPU usage is not going above than 1-2% and taking 2 times more time in rendering.

Now give me solution, and dont tell anything like a fool, just give me exact solution

[R Neil Haugen]

You do realize I'm another user, right?

Calling people names who volunteer their time to help you  ... seems far more the fool to me.

Fix it yourself bucko.

[Mukul37145064jmcd]

PLEASE HELP ME OUT

I am Having AMD RX 580 

EXACT SAME PROBLEM PLEASE HELP ME IF U FOUND ANY SOLUTION TO THIS SO FAR

[R Neil Haugen]

First ... that GPU has been "deprecated" by AMD. It's an oldy unit anymore. I'm not up on exactly when Premiere may or has dropped use of that, but it's coming if it ain't already here.

Second ... just to be sure, you are aware of the GPU Acccelerated Effects List, right? As the GPU is used for specific things only, and if those aren't in the processing chain at any one moment, the GPU won't be used no matter what it is.

[Mukul37145064jmcd]

I knw about the accelerated effects Sir actually my gpu is working every where else in gaming and all stuff but only this is the issue with premier pro only where it is not Using the GPU Its ONLY USING CPU

You earlier provided with some expert person account while reading some text i found someone asking same problem BUT WITH RYZEN PROCESSOR which eventually resolved Not Intel As in My case So may be there's some issue with this combination or ecosystem of amd and intel in premier pro that EVEN AFTER  using open cl option it is not identifying the actual gpu or something like that

[R Neil Haugen]

With a decade plus in video post work, and working in several apps, including those outside the Adobesphere ... GPU use is absolutely varied by application. How a GPU performs in one app is nearly irrelevant as to how it performs in another.

I work in both Premiere and Resolve, so I had my main desktop built to handle both apps idiosyncracies. And as I don't do much H.264, I went for a 24 core Ryzen 3960x not worrying about having Intel's Nsync capabilities.

But ... I went with the Nvidia 2080Ti (two years ago now) as Nvidia performance is at least equal to AMD in Resolve, and better in Premiere and AfterEffects.

Gaming performance is completely irrelevant to either Resolve or Premiere. In fact, the "gaming" drivers installed by Nvidia load things into the system that interfere with pro video post applications.

I understand the frustrations of running what was a decent piece of kit. I'm currently evaluating which GPU I'll get to replace that 2080Ti sometime over the summer probably. Because although it's still doing OK ... well, R19 and Pr2024 could both use more vRAM ... and other things ... from it.

[Andy 1968]

For audio input you might want to select none. Even using ASIO4ALL drivers might help. 

[Mukul37145064jmcd]

I AM FACING THE SAME PROBLEM

PLEASE HELP ME OUT

I am Having AMD RX 580 

EXACT SAME PROBLEM PLEASE HELP ME IF U FOUND ANY SOLUTION TO THIS SO FAR

[RjL190365]

I am sorry to tell you this, but AMD itself has depreciated all remaining pre-RDNA GPUs to a reduced driver support model. Driver updates for GPUs such as yours will no longer be updated on a monthly basis - but instead, only when critical fixes are needed. In other words, this support status is AMD's equivalent of Apple's "vintage" support status.

GPUs older than the RX 400 series, including all of the R5, R7 and R9 parts, are now obsolete.