Premiere Pro not using Nvidia GPU for rendering

[FeedbackCommunityMember]

My laptop has an Intel integrated GPU and a Nvidia Gtx960M GPU, however premiere pro will only use the Intel GPU for rendering, even if I have set the renderer to be CUDA and forced premiere to use the Nvidia GPU in Nvidia settings.

[Burt Shulman]

Premiere Pro 2020 keeps giving me this error message:
NVIDIA GTX GeForce 1060 unsupported driver. I've installed the latest drivers for the 1060 and the message continues. Premiere can read old files, but I'm sure this incompatibility is going to cause trouble. A) how do I fix this and B) why doesn't Adobe direct me to the right driver?

[Ivan Stojanovic]

I have been using Premiere since version 4.0
It is not clear to me that for many years these people have failed to make the program fit. You buy a 1000-2000 Euro GPU to stand for decoration. And Premiere uses an integrated graphics card. Well, it's about committing suicide 🙂 The other day I tried Resolve 16. Too bad it didn't have enough effects and plugins. But as it render, how playback does Premiere will never have!

[Kevin-Monahan]

There is a lot of misunderstanding in this thread because a good number of editors do not understand how Premiere Pro handles handles GPU and iGPU assisted exports.

If you want to export H.264, you will be using the iGPU not the dedicated GPU. It's faster because it is using Quick Sync. In Export Settings, hardware assisted encoding takes place and should be enabled by default. You can switch it off, if you like, but the encode will take longer with the discrete GPU engaged. It will be of slightly higher quality, as the main benefit. Most people prefer the hit in quality to get faster exports, though.

If you want to export non-H.264 (like ProRes), you will be using the dedicated GPU, not the iGPU. It should be set with hardware encoding disabled by default because of the codec you choose.

Other NLEs might use the GPU and iGPU completely differently for exporting and supporting GPU accelerated effects processing, so keep that in mind.

Exporting in Premiere Pro, by the way, is a CPU-centric process with the GPU and iGPU providing mainly effects processing in the export process, and does very little to assist the actual encoding of the files.

So in the end, you might find that Premiere Pro is exporting using the correct hardware if you have one of those laptops with an iGPU and discrete GPU. There's nothing wrong with Premiere Pro at all, it's you that might need to get up to speed on how things actually work.

It's definitely confusing, but it's important to understand exactly what's going on with your laptop and exports - which vary depending on the export codec.

[DCSmith!]

Here's a new wrinkle in an old issue.

I have a new Dell XPS 7950 laptop. It has an Intel UHD Graphics 630 and an nVidia GeForce GTX 1650 adapters. I just ran a test render of a 34 minute video (H.264). I monitored the process and noticed that BOTH graphics adapters were put to work as well as the CPU.

I also have a one year old Dell XPS 8930 desktop. It has an Intel UHD Graphics 630 and an nVidia Geforce GTX 1080 adapters. I ran the same video render on this desktop. It takes 3 times longer! The Intel GPU runs about 70%, the nVidia GPU runs about 5%, the CPU runs about 15%. A few weeks ago, it used to be twice as fast and utilize the CPU much more. However, the nVidia adapter is not used at all. Project settings in Premiere are the same.

[colinrootz]

I have a similar problem with my Precision 5520 laptop. It has a Xeon processor and a Quadro M1200 GPU and the performancce has become so prro that my $3000 workstation is useless. It affects all types of video playback and slows the whole machine to a crawl. I can't figure out if it's Windows, Adobe or nVidia that's the problem, but I notice that it seems like the nVidia GPU is severely underused. This is after the latest Adobe update that integrated GPU encoding/decoding/playback. It seems to have made things worse instead of better. I really need a solution!

[DCSmith!]

I believe this has been fixed in the latest Premiere Pro CC update. My render times for H.264 (MP4) videos has been cut in half. It is using BOTH the nVidia GPU and the embedded Intel GPU for rendering.

[MediaFrenzyMusic]

Ok, this is driving me nuts! Can anyone help me please?

I have a Dell XPS 15 9560. Intel i7 - 2.80Ghz - 32GB RAM and 1TB SSD

I am using Premiere Pro 2020 - the latest update as of today.

Every time I want to add a transition it comes up with, "this effect requires GPU acceleration"

I have checked in project settings that I am using GPU CUDA.

I updated by Nividia graphics driver to 451.77 but then premiere pro went all haywire, still said I needed GPU acceleration and was very very sluggish then my laptop quit and said there was a problem.

I restarted but still PP was not working. After this I uninstalled the latest Nividia driver, restarted my laptop and PP worked fine, except I am still getting the error message about GPU acceleration!

I am not sure where to go from here to try and get the GPU acceleration to work so I can use most of the effects in PP?

HHHEEEELLLPPPPPPPPPPPPP!!!

[Lawrence5E9E]

Premiere updated a couple of weeks ago. Version 14.0 Build 38. I noticed a day ago when rendering my Nvidia GPU is not being used nor is the onboard Intel GPU. The CPU is pegged out at 100% with my video taking 13 hours to render. Is this normal? I checked to make sure that CUDA and hardware render did not change. Everything looks the same as before the update. GPU worked as of July I thing the update broke something? Any ideas?

[DCSmith!]

After mistakenly updating the Intel GPU Driver, I noticed when playing or rendering a video, neither graphics adapter was utilized. The CPU was running 100%.

As I had done a bunch of updates yesterday (wrong thing to do), I had to tackle (downgrade) each update one-at-a-time.

The solution was to downgrade the Intel UHD Graphics 630 driver from version 27.20.100.8587 to version 27.20.100.8476.

[Colby5F8B]

14.5 &14.6 are garbage. I have a AMD 3950x, nvidia 2080 super black, 128gb ram, 3 1tb hard drives. media encoder and premiere pro will not export h.264. doesnt matter if CUDA is on or not. Software only fails every time. what is the fix

[Benedicto Diptasuta]

I have an ASUS A456U, with Core i5 7200u and Geforce 930mx. About 2 weeks ago, I was rendering a 14 minute video, and it was running fine with my 930mx.

But then, about a week ago, Premiere decided to not use the Nvidia GPU, where the Project settings didn't show "Mercury Playback Engine GPU Acceleration (CUDA)", but only "Mercury Playback Engine GPU Acceleration (OpenCL)" and "Mercury Playback Engine Software Only", which means that it only detects my Intel UHD 630. I adjusted something on the Nvidia control panel, and then it works fine.

But now, I didn't change anything on the Nvidia control Panel, and it decided to not use the Nvidia GPU.

I started to think it's the update that is the issue.

Note that I'm Encoding with H.265, not H.264. Because I heard that it can utilize 50% the size (of the same video at H.264) for the same amount of detail, or more detail for the same bitrate.

[ORion Project]

please continue to support ALL graphic card NVIDIA GPU for rendereing even the old one

[Kevin-Monahan]

Hello @FeedbackCommunityMember,

Thanks for the message. Here's another older bug. I apologize for the lack of a response here, as well. Are you still having this issue? If so, the team will need more info from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

I'll move your post to the Discussions board while we await your information.

Thanks,


Kevin