• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Premiere Pro playing video but the screen is all black

Community Beginner ,
Jul 07, 2020 Jul 07, 2020

Copy link to clipboard

Copied

Hii. So I finished my project save it and about a week later I went in to change some stuff and now it only plays in the beginning and then the screen goes all black... help ?!

TOPICS
Editing , Error or problem , User interface or workspaces

Views

409

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 07, 2020 Jul 07, 2020

Copy link to clipboard

Copied

Can you please try to

  1. Go to Premiere top bar and -> FILE
  2. Project Settings -> General
  3. Change the “Renderer” to -> the default option which is the “Mercury Playback Engine Software Only” or other option (that you might have)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 07, 2020 Jul 07, 2020

Copy link to clipboard

Copied

I did it but Still not working... It plays the 3/4 seconds in the beginning and then goes all black but everything else is in place, u can hear all the sound but the video doesn't show.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 07, 2020 Jul 07, 2020

Copy link to clipboard

Copied

Are you using the latest version of premiere pro?

can you please provide me with all your pc specs?

with a screenshot of the renderer options in premiere

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 09, 2020 Jul 09, 2020

Copy link to clipboard

Copied

Yes im using the latest version

SpecSpecscreenshotm.png


Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 09, 2020 Jul 09, 2020

Copy link to clipboard

Copied

what type of footage are you working with?

can you give us more information about your GPU?
your RAM is not enough for a project that contains lot of nesting and adjustment layers

8GB is not enough, you need 16GB or higher

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 07, 2020 Jul 07, 2020

Copy link to clipboard

Copied

And also please try to

  1. Clean media cache
  2. Delete render files
  3. Trash preferences 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 07, 2020 Jul 07, 2020

Copy link to clipboard

Copied

Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

If the file is variable frame rate, which although Adobe says it will support, many users are having issues with VFR.

Use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

 

Also:

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

 

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html



Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 09, 2020 Jul 09, 2020

Copy link to clipboard

Copied

LATEST

I dont think the computer is capable of handling Premiere 2020 properly.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines