Premiere pro using microphone when premiere is not running

New Here ,
Sep 01, 2021 Sep 01, 2021

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AM15H_0-1630543855563.png

it says adobe premiere pro is using my mic, even though I dont have premiere pro open. I also cannot unistall it because creative cloud says that premiere pro is open. It also does not show up in taskmanager as an app thats open.

AM15H_1-1630544297242.png

Any help would be lovely. 

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Adobe Community Professional , Sep 01, 2021 Sep 01, 2021
Hello AM15H 1. Reboot your computer once and close all the running Adobe apps(Including 'CC Library' & 'Core Sync' from Task Manager). Try uninstalling after that. or 2. Download & Install CC Cleaner tool Use the Adobe Creative Cloud Cleaner Tool to solve installation problems. or 3.Try installing third party cleaner tool 'Revo' Revo Uninstaller Pro - Uninstall Software, Remove Programs easily, Forced Uninstall, Leftovers Uninstaller, Portable Uni…Select Premiere Pro to be removed

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Adobe Community Professional ,
Sep 01, 2021 Sep 01, 2021

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Hello AM15H

 

1. Reboot your computer once and close all the running Adobe apps(Including 'CC Library' & 'Core Sync' from Task Manager). Try uninstalling after that.

or

2. Download & Install CC Cleaner tool Use the Adobe Creative Cloud Cleaner Tool to solve installation problems.

or

3.Try installing third party cleaner tool 'Revo' Revo Uninstaller Pro - Uninstall Software, Remove Programs easily, Forced Uninstall, Leftovers Unins...Select Premiere Pro to be removed

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New Here ,
Sep 11, 2021 Sep 11, 2021

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Hi Joëlle,

Thank you for your help

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