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Premiere Pro v 25.0 plugins cannot be loaded more

carlopixelframe
Explorer ,
Nov 11, 2024 Nov 11, 2024

Hello everyone,
I am facing a problem with Premiere Pro version 25.0.

My previously purchased and well-functioning advanced plugins cannot be loaded.

They appear in the window, but nothing else happens; they just don't load.

Has anyone had similar experiences or other feedback on this? It is particularly strange because I am using the German version of Premiere Pro. Apparently, the plugins work on the English version but not on the German one. This problem did not exist in the previous version 24.

 

Now with the new version 25.0, the plugins are not loading and the window does not start. 

 

  • Adobe Premiere Pro version number: 25.0.0 (Build 61)
  • Operating system - Windows 11 Pro Laptop MSI - the operating system is German language
  • System Info: 

    • Intel i7 -10710U 

    • 32 GB RAM

    • NVIDIA GeForce GTX 1650 with Max Q Design

    • Hard Drive 1 TB SSD  

 

My plugin providers are: 

  • AE Viewer,
  • Atom X, Envato,
  • Motion Pro,
  • Premiere Builder

 

All these providers claim that they have no problem. I suspect that I have a German version of Premiere Pro 25. Everything worked perfectly up to version Premier 24. After updating to version 25, all these plugins no longer work. I have contacted the respective providers, and they confirm that the plugins work for them. I really hope that you fix this problem as soon as possible. 

Thank you for your feedback and help with troubleshooting. Thanks!

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correct answers 1 Correct answer

Bruce Bullis Adobe Employee
Adobe Employee , Jan 08, 2025 Jan 08, 2025

I was wrong; the issue is not with node.js usage. The issue is with developers using symbolic links ('symlinks') in their extensions, which causes them to get flagged as security risks. 

https://github.com/Adobe-CEP/CEP-Resources/blob/master/ZXPSignCMD/KnownIssue2024.md#plugin-developers

More details:

https://community.adobe.com/t5/exchange-bugs/cross-platform-zxp-signing-compatibility-known-issue-and-workaround-2024/idi-p/14961412



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correct answers 2 Pinned Replies

Kevin-Monahan Adobe Employee
Adobe Employee , Nov 11, 2024 Nov 11, 2024

Hello @carlopixelframe, Hey @R Neil Haugen,

Thanks for the bug report. I have not heard of this problem before. Let me ask around today. Some key staff members are out of the office right now, but hopefully an engineer can pick up the task to try and get a reproducible case. I don't have access to these plug-ins, so I can't immediately test, but I will search around to see if anyone else might know of the issue and a solution. Sorry for the frustration. I hope we can assist you shortly.

 

Take C

...
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Bruce Bullis Adobe Employee
Adobe Employee , Nov 11, 2024 Nov 11, 2024

Hi Carlo, 

My team manages integration for PPro, and works with all our partners; we've heard of no issues like what you're reporting. Hopefully, there's some configuration-specific issue, that's affecting them all...

How were those extensions installed? 

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replies 27 Replies 27
latest latest Jump to latest reply
Lance30354465odhl
Community Beginner ,
Dec 16, 2024 Dec 16, 2024

Im on mac

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Enchanted_fan3121
New Here ,
Dec 21, 2024 Dec 21, 2024

Okay, good, look at what I found The third person on the planet encountered the problem of PlayerDebugMode, I am on the mac, I ae and pr all the plugins can't be loaded, please how should I set it up on the mac

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Enchanted_fan3121
New Here ,
Dec 21, 2024 Dec 21, 2024

is a plugin in an extension，and zxp installer：There is also a plugin issue reported by zxp that cannot connect to the network。


DevTools listening on ws://127.0.0.1:7000/devtools/browser/5c5a4320-41b7-4417-a285-7da7fa058520
2024-12-13 08:10:44:611 : ERROR ClientInitialized begin
2024-12-13 08:10:44:611 : ERROR ClientInitialized end
[1213/081045.445348:ERROR:network_service_instance_impl.cc(286)] Network service crashed, restarting service.
[1213/081045.445348:ERROR:network_service_instance_impl.cc(286)] Network service crashed, restarting service.
2024-12-13 08:10:45:679 : ERROR --OOPS! Render process terminated---
[1213/081046.647146:ERROR:network_service_instance_impl.cc(286)] Network service crashed, restarting service.
[1213/081046.647146:ERROR:network_service_instance_impl.cc(286)] Network service crashed, restarting service.
2024-12-13 08:10:46:885 : ERROR --OOPS! Render process terminated---
[1213/081047.849103:ERROR:network_service_instance_impl.cc(286)] Network service crashed, restarting service.
[1213/081047.849103:ERROR:network_service_instance_impl.cc(286)] Network service crashed, restarting service.
2024-12-13 08:10:48:081 : ERROR --OOPS! Render process terminated---
[1213/081049.064818:ERROR:network_service_instance_impl.cc(286)] Network service crashed, restarting service.
[1213/081049.064818:ERROR:network_service_instance_impl.cc(286)] Network service crashed, restarting service.
2024-12-13 08:10:49:305 : ERROR --OOPS! Render process terminated---
[1213/081050.303878:ERROR:network_service_instance_impl.cc(286)] Network service crashed, restarting service.
[1213/081050.303878:ERROR:network_service_instance_impl.cc(286)] Network service crashed, restarting service.
2024-12-13 08:10:50:547 : ERROR --OOPS! Render process terminated---
[1213/081051.542378:ERROR:network_service_instance_impl.cc(286)] Network service crashed, restarting service.
[1213/081051.542378:ERROR:network_service_instance_impl.cc(286)] Network service crashed, restarting service.
2024-12-13 08:10:51:663 : ERROR --OOPS! Render process terminated---
[1213/081052.619536:ERROR:network_service_instance_impl.cc(286)] Network service crashed, restarting service.
[1213/081052.619536:ERROR:network_service_instance_impl.cc(286)] Network service crashed, restarting service.
2024-12-13 08:10:52:853 : ERROR --OOPS! Render process terminated---
[1213/081053.702908:ERROR:network_service_instance_impl.cc(286)] Network service crashed, restarting service.
[1213/081053.702908:ERROR:network_service_instance_impl.cc(286)] Network service crashed, restarting service.
[1213/081054.755602:FATAL:gpu_data_manager_impl_private.cc(407)] GPU process isn't usable. Goodbye.
[1213/081054.755602:FATAL:gpu_data_manager_impl_private.cc(407)] GPU process isn't usable. Goodbye.

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