Premiere resets workspace whenever I create a new project

Community Beginner ,
Apr 22, 2018 Apr 22, 2018

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For whatever reason, with the most recent update whenever I create a new project Premiere informs me that it is "resetting my workspace from the older layout", and proceeds to completely reset my editing workspace which means I have to completely reorganize all the windows every time I create a new project.

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Adobe Community Professional , Apr 23, 2018 Apr 23, 2018

Try going to the Users/<username>/Documents/Adobe/Premiere Pro 12.x/ folder tree, and look for the layouts folder. Delete that folder, then reboot, relaunch, and re-create your custom workspaces. See if that works.

Neil

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Adobe Community Professional ,
Apr 22, 2018 Apr 22, 2018

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What are your system specs ?

I intentionally tried switching between different layouts on my macbook pro to check what happened, on an empty timeline,

just switched between different layouts from editing to color to effects etc....

after a while Premiere crashed and I sent the crash report

It looks like a bug that needs to be fixed, I haven't updated to the latest 2018, still on the previous oneScreen Shot 2018-04-23 at 9.43.27 AM.png

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Enthusiast ,
Apr 23, 2018 Apr 23, 2018

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Once you have customised your workspace, save it as a preset (Window > Workspaces > Save as New Workspace)

Alternatively, save out a template file and use that as the basis for a new project - this is my preferred approach, because I can retain settings beyond just workspaces (bin setups for example) whenever I want to start a new project.

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Community Beginner ,
Apr 23, 2018 Apr 23, 2018

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I know how to save a workspace, that's not the problem. Premiere is resetting my saved workspaces.

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Adobe Community Professional ,
Apr 23, 2018 Apr 23, 2018

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Try going to the Users/<username>/Documents/Adobe/Premiere Pro 12.x/ folder tree, and look for the layouts folder. Delete that folder, then reboot, relaunch, and re-create your custom workspaces. See if that works.

Neil

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New Here ,
May 05, 2018 May 05, 2018

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Hi everyone, I have the same issue as described above. Would be nice to get some help from Adobe directly because from my perspective it looks like a bug.

Sascha

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Adobe Community Professional ,
May 05, 2018 May 05, 2018

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I had to manually remove the Layouts folder, along with using the Adobe CC Cleaner Tool to both uninstall & clean up the extraneous folders the Adobe apps leave around ... reboot, reinstall ... a couple three times before it loaded and worked properly.

Neil

Adobe CC Cleaner Tool: https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

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New Here ,
May 05, 2018 May 05, 2018

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Hi Neil,

thanks for the information - I will try to do this but not quite sure whether I understood everything properly.

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Adobe Community Professional ,
May 05, 2018 May 05, 2018

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The Layouts folder is on Windows, User/<username>/Documents ... well, look at the example here ...

Close Premiere Pro. Delete that folder. You can try just rebooting and restarting ... it might work properly.

You will probably need to run the Cleaner Tool which is scary to look at, at first, it's an old-style DOS-command window format. But simple. And the instructions say to remove the offending app via the CC app first ... don't. Sometimes then the cleaner doesn't see the related files left behind. Just go direct to the cleaner as below.

Navigate to the 2018 and some other versions ... then to PrPro, then to the 2018 version. It will a couple times look like it's ready to uninstall something, but it always gives the "Do you wish to really do this y/n?" warning first. THAT's when you are at the final uninstall choice.

Uninstall and remove Premiere Pro 2018. Reboot the computer.

From the CC Desktop app, download/install a fresh copy. Reboot the computer, and launch it.

It took me about three times going through and manually removing the cache & preferences files & such before I started up PrPro, and my custom workspaces stuck again.

Neil

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Explorer ,
Jul 12, 2022 Jul 12, 2022

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I'm having this problem too, in 2022, with latest version of PP. Workspaces reset every time I create a new project or load an existing one. I sometimes have to rebuild my custom workspace, and it doesn't let me save it because it belives nothing's been changed since last save. Also, upon opening Premiere recently once, ALL the workspace tabs were suddenly active and clogging the workspace ribbon again, and I had to disable the undesired workspaces again.

This is clearly a bug, and has only just started happening. I appreciate the work-around the Neil has provided below, but with all due respect I think its something the developers should be fixing, not ourselves. I wouldn't consider this problem solved.

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Adobe Community Professional ,
Jul 12, 2022 Jul 12, 2022

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Every once in a while, Premiere can be wonky with user-saved custom spaces. It is MADDENING.

 

I've complained to the engineers at NAB, who act sympathetic, then want to move on to the next question ... right ... still very, very frustrating.

 

Neil

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Explorer ,
Jul 12, 2022 Jul 12, 2022

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I created and saved a new custom workspace, and deleted the old one. So far, it seems to be keeping the settings. Maybe the glitch was in my workspace file itself. So I guess problem solved, for now.

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Adobe Community Professional ,
Jul 13, 2022 Jul 13, 2022

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On a couple occasions over the last 7 years or so, I've had to rebuild a few workspaces too. Never knew why, it was irritating ... but then things were working, as they seem to for you.

 

Yea, been there done that, what the ... hay?

 

Neil

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