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Premiere using 62gb of ram... How?

New Here ,
Apr 29, 2019 Apr 29, 2019

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62gb of ram? Is this normal?

I've been trying to render a music video for two days but premiere always crashes because my system runs out of memory?! lol wow.

I switch the renderer to "Software Only" and trying it again now.

Any other suggestions?

Thanks

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Community Expert ,
Apr 30, 2019 Apr 30, 2019

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Try resetting the preferences:

FAQ: How to reset preferences in Premiere Pro?

If that doesn't work, try resetting the Workspaces:

Reset a workspace

Reset the current workspace to return to its original, saved layout of panels.

  1. Do one of the following:
    • Click the Workspace menu icon and select Reset to Saved Layout.
    • Choose Window > Workspace > Reset to Saved Layout.

from here:

https://helpx.adobe.com/premiere-pro/using/workspaces.html

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Community Expert ,
Apr 30, 2019 Apr 30, 2019

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Also, make sure you've set your memory settings in preferences correctly. If you're not leaving enough for other apps your system can run out of memory during intensive playback/renders.

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Adobe Employee ,
Apr 30, 2019 Apr 30, 2019

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LATEST

JayR,

Sometimes you can get a memory leak when updating projects from one major version to the next. I have heard a few instances of this. Could this be the trouble?

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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