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Premiere won't export my audio

New Here ,
Apr 28, 2020 Apr 28, 2020

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So I’m helping a friend of mine edit a music video for a cover he made, I’m working with various clips, transitions, text effects and various audio clips, both mono and stereo. In the early stages, when I had nothing but the intro in the timeline I exported the video to see if the text effect looked good, said render had the two mono clips and it worked just fine. Fast forward to today, I’m halfway trough the song and I’ve imported the .wav (the master audio in stereo) and I have a lot of footage and transitions. Anyways, I was trying to see how another effect would look like in which I gradually slowed down a video clip until it was paused, and I exported the specific part where the effect was used, surprise surprise the .mp4 that comes out has no audio. I’ve already tried watching it on another device, exporting again, restarting, I’ve used the song in another project and when I export it, it comes out fine, so I know it’s not the .wav file, I checked all boxes are ticked and that the audio layer isn’t muted. I appreciate if any of you knows what is going on. I can give more details if I missed something. Thank you very much Edit: I also dragged the .mp4 result back into premiere and it shows audio in the timeline and sounds like it I should, it just won’t play in anything that is not premiere.

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Audio , Error or problem , Export

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Community Expert ,
Apr 29, 2020 Apr 29, 2020

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Could you Dropbox a short sample of the faulty video.

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New Here ,
Apr 29, 2020 Apr 29, 2020

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https://1drv.ms/u/s!Ahe5Mg-r6dhQlmJxuTNghnwbPq4b?e=sE6m1i

In here you´ll find two failed exports as well as the one that came out fine and the project file. Thank you!

 

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Community Expert ,
Apr 29, 2020 Apr 29, 2020

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Post screenshot timeline and export settings.

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New Here ,
Apr 29, 2020 Apr 29, 2020

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Captura de pantalla (16).pngCaptura de pantalla (17).pngCaptura de pantalla (18).pngCaptura de pantalla (20).png

Thank you very much for your help.

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Community Expert ,
Apr 29, 2020 Apr 29, 2020

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The obvious Variable Framerate in this sequence makes my eye twitch, but if you're not having issues with the video playback then it's probably okay. Your bitrate is very high for a 1920x1080 video. You should be looking at more like 10-20 Mbps, so you're almost 10-15x that. That leads me to wonder what your h264 Level and Profile settings are (further down in the export window and not seen in your pictures.) If your profile and levels are too high (which opens up those higher bitrates) then your video isn't going to be compatible in certain video players.

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New Here ,
Apr 29, 2020 Apr 29, 2020

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Not really a profesionnal in these things so I would appreciate it if you explained a bit further why my variable framerate and bitrate are wrong and how to fix it. Thanks!

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Community Expert ,
Apr 29, 2020 Apr 29, 2020

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Variable Framerate / VFR is a result of videos shot on phones or screen capture devices (phones tend to be worse, but it really depends). The way you can think about it is much like in a video game when you go into a really graphics intensive area and your framerate drops to compensate, the same thing is happening when your computer/phone is struggling to keep up with a recording, it will drop the framerate to keep up. This plays back okay in a video player because the player can change the framerate on the fly, but when you're working in editing software you're typically working in a sequence with a dedicated framerate. Timecode is important. It wants to know exactly where things are happening with frame precision. When you are constantly changing the rules, it causes problems (Over here there is 25fps, but over here it's 30fps, etc.) This typically results in playback issues, audio going out of sync, and other wonky things.

I can tell that you're working with VFR because 1) You're clearly working with a phone shaped video, but 2) your sequence framerate is not a normal framerate. When you see odd framerates on your clips, that's a strong sign you're dealing with VFR. I would personally recommend setting your sequence to a standard framerate, even if your media is not.

 

Now that I've given you my best go at an explanation, I would also recommend you take a look at this article: https://www.reddit.com/r/VideoEditing/wiki/faq/vfr

 

This will go over methods of finding VFR as well as solutions. It links to some of the software that can transcode to constant (which is important if you're keeping audio in sync with video). It also links to Adobe's post on working with VFR (although it can be bad enough that their in-program fix may not work.)

 

While it's ideal to address these things prior to editing, for obvious reasons, the good news is that even if you've already started an edit, you can transcode to constant and replace the files in your edit. It may take a little bit of slipping and make sure you're getting your clips back into place, but it's better than starting over entirely.

 

In your case, if you're not worried about audio sync with your phone clips, you may not need to worry about all of this stuff right now. And if the audio drift isn't an issue, you may actually be able to transcode your media prior to editing with AME. You'll burn in the results of the variable framerate, but the resulting file would be constant. (You couldn't go back and correct the audio drift at this point unless you went back to the original file.) I'm only human so I could be mistaken on some of these things, but this is at least what I understand of it to the best of my current knowledge. (Whew. That was a lot of typing.)

 

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New Here ,
Apr 29, 2020 Apr 29, 2020

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Man, thanks for that imput. That'll definitely help me in later projects. Thanks for taking the time to link all that info and to explain all of that. I'll get to work on all the VFR asap. There's really always something to learn isn't it? Thanks!

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Community Expert ,
Apr 30, 2020 Apr 30, 2020

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Indeed there is! It never stops.

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Community Expert ,
Apr 29, 2020 Apr 29, 2020

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I would go for AAC audio instead of mpeg.

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New Here ,
Apr 29, 2020 Apr 29, 2020

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Will do. Thanks

 

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