Premiere Won't Export

[cwilliams559]

Hi! I have been trying to export a video for a couple of hours to no avail. When I select File > Export > Media, literally nothing happens. No pop up to select export settting, nothing at all. If I try a few times within the same session, Premiere will eventually freeze up and stop working. I use Premiere regulalry and this has never happened.

- Premiere is up to date

- I've cleared preferences

- I've deleted all media cache

- Uninstalled and reinstalled Premiere

- Restarted my computer several times

Nothing has helped.

[Kevin-Monahan]

Hi @Tam33646707595e,

Sorry. I don't think you're meeting system requirements: https://helpx.adobe.com/premiere-pro/system-requirements.html. Sorry about that.

Thanks,
Kevin

[hellopaul4]

Well, today, for the first time (ever) I'm seeing this issue. ctrl-M does nothing...export to media encoder does nothing...dragging a sequence from my project panel into Media Encoder does nothing (it looks promising...the "creting queue items from project" progress bar appears for ~10secs and the progress bar grows...and then...it disappear and there's nothing in the Queue). This is the same project I've been working on for about a week, and I'd updated nothing; this morning PPro was working fine, but now it's found a sequence that it refuses to export. All the sequences in my project are made up of essentially the same thing: the main footage is MXF files (all from the same camera, same shoot, same day) plus some WAV audio files, a colour grade adjustment layer and not much else. I've tried turning off (and on) the hardware acceleration, I've now updated my Nvidia drivers (and restarted a few times) to no avail.

It's only the one sequence that fails to export. Ah! It's the subtitles causing the issue. I created a new (empty) sequence, then copied and pasted EVERYTHING from the dodgy sequence to the new one....tried to export....nothing. I then deleted ALL the (3 tracks) subtitles, and it can now export ok. If I merely turn off the subtitle track (I've now condensed/deleted the subtitles into ONE track) it still can't export - I have to have NO subtitle tracks. Incidentally, I now have media > H264/HEVC hardware acceleration back ON - changing this has no effect on anything.

SOLUTION: As I've been typing this, I've been trying allo kinds of things. I created a new subtitle track, and alt-dragged the subtitles to the new track, switched the old subtitle track to "invisible", and exported fine!!!! Weird.

I've tried both the beta (25.3.0x3) and release versions of PPro, but get the same problem.

I'm on Windows 10 with an RTX3090 24GB VRAM GPU.

AMD Ryzen 5950X 16 core CPU, 128GB RAM, plenty of HD space.