Problem after rendering or exporting video from PREMIER PRO CC 2018

[dudeg41000002]

After when i export vedio, all video are supported with flickers, green, pink and purple flickers. And anyone effect on video, just cutted and added music, wtf

[dudeg41000002]

HELP PLS

[R Neil Haugen · Accepted solution]

That is typically a GPU driver error ... so check on the manufacturer's website for your card that it is running the latest driver and install it ... if it is, roll back one.

You can also search the forum for green & pink lines.

Neil

[Edit: also this link: Resolution for an issue where green, purple, or pink haze appears in the Source or Program monitors,...  ]

[dudeg41000002]

Yeah, i found, i have AMD radeon 530, i updated it, and anythink changes

[R Neil Haugen]

Have you tried setting Project setting for Mercury Acceleration to Software Only?

Neil

[dudeg41000002]

I restarted lap, put Mercury Acceleration to Software Only, updated drivers.... Andddddd the same

[R Neil Haugen]

What is the laptop, and what is the general specs for it?

Neil

[dudeg41000002]

Its DELL inspirion 5570, 8 RAM, Radeon AMD 530, 2TB

[Peru Bob]

dudeg41000002  wrote

I restarted lap, put Mercury Acceleration to Software Only, updated drivers.... Andddddd the same

Did you get the drivers from the Dell support site?

You may need to try older drivers.

[dudeg41000002]

How much older?

[Peru Bob]

Try one at a time.

[dudeg41000002]

I tried it. Any changes

[dudeg41000002]

Thank`s, all is good. I did it. Just put true settings in Premier Pro. And maybe update driver for GPU

[caroline_edits]

Hey Dude!

So glad that your video is displaying correctly again. For the benefit of others who may be having this same problem, could you list the steps you took to fix your problem? Or is it the same steps listed here: Resolution for an issue where green, purple, or pink haze appears in the Source or Program monitors,...

Thanks!

Caroline