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Problem with duplicate captions after upgrading to 15.2 (Build 35)

New Here ,
Jun 09, 2021 Jun 09, 2021

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Running Mojave on a 2013 Mac Pro Trash Can

Created a program back in Dec 2020 and I need to make a change, but when I opened the project in the latest version of Premiere (and created a new project) there are now 2 sets of closed captions. (using 608)

One of them is in ALL CAPS. [see pic 1]

Only one track of captions is visible, and if I turn off the eyeball of that track, the "extra" set goes away.

[see pic 2]

I also don't seem to be able to turn Captions on or off in the Program Monitor. Right-clicking doesn't provide the option and neither does the Wrench.

(I tried using a Default Workspace.)CaptionProblem_01.pngCaptionProblem_02.pngNoCaptionDisplay_rightClick.pngNoCaptionDisplay_wrench.png

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correct answers 1 Correct answer

Adobe Community Professional , Jun 09, 2021 Jun 09, 2021
It's a known issue for imported 608 and/or 708 captions. I have been unable to replicate, but others have, on Mac and PC. Upvote both of these bug reports: https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/42922221-captions-are-displaying-twice-and-the-second-one https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/42914085-closed-captions-in-premiere-15-getting-a-duplicate The exports are apparently unaffected in any event. HOWEVER, some users are ...

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Adobe Community Professional ,
Jun 09, 2021 Jun 09, 2021

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It's a known issue for imported 608 and/or 708 captions. I have been unable to replicate, but others have, on Mac and PC. Upvote both of these bug reports:

https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/42922221-captions-are-displ...

 

https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/42914085-closed-captions-in...

 

The exports are apparently unaffected in any event. HOWEVER, some users are reporting issues with embed exports, so we shall see.

 

Yes, the wrench icon is no longer needed to enable caption display. The only control you have is the eyeball.

 

Stan

 

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New Here ,
Jun 09, 2021 Jun 09, 2021

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Thank you, Stan.

I may try to open the project in an older version if my client still has one.

Otherwise, we'll just hope for the best.

 

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