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Problem with motion effects in images in Premiere

Community Beginner ,
Jun 17, 2021 Jun 17, 2021

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Hi!
When giving motion effects to images, it does not show me the result in the Program window or in any other.
The only way to see the effect is to select that fragment of the sequence and pre-render with the Enter key, until the green line appears.
I have version 15.2.0 (build 35) or be updated to today 17.6.21
I've already tried a bunch of suggestions to speed up Premiere, reinstalled everything, cleared all "media cache", tmp files, and ... nothing
Thanks for your time and expertise!
TOPICS
Editing , Effects and Titles , Freeze or hang

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Community Expert ,
Jun 17, 2021 Jun 17, 2021

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Can you tell us what kind of file you're animating? A simple picture or video doesn't usually need rendering.

You could also go to file/project settings and make sure that your Mercury Playback Rendering is not set to software but to GPU acceleration (if that is an option.)

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Community Beginner ,
Jun 18, 2021 Jun 18, 2021

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I tried it with JPG, TIFF and PSD.
The option to choose Mercury Playback Rendering appears off at this time.
It does not allow me to change.

premiere.JPG

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Community Expert ,
Jun 18, 2021 Jun 18, 2021

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Please post computer specs.

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Community Beginner ,
Jun 18, 2021 Jun 18, 2021

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LATEST

Operating System: Windows 10 Pro 64-bit (10.0, Build 19042) (19041.vb_release.191206-1406)
Language: Spanish (Regional Setting: Spanish)
System Manufacturer: ASUS
System Model: All Series
BIOS: BIOS Date: 03/06/17 21:24:04 Ver: 23.02 (type: BIOS)
Processor: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
Memory: 16384MB RAM
Available OS Memory: 16254MB RAM
Page File: 7703MB used, 16742MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0928 64bit Unicode

 

Card name: Intel(R) HD Graphics 4600
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_8086&DEV_0412&SUBSYS_85341043&REV_06
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 2160 MB
Dedicated Memory: 112 MB
Shared Memory: 2048 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709

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