Problem with MPG format files

[alnedawi4u]

When I import MPG files to Adobe Premiere 2021 it doesn't work, the video display does not appear, how can I solve this problem
thank you in advance

[Ann Bens]

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[Sumeet Kumar Choubey]

Hi alnedawi4u,

Sorry to hear about this. Have you tried switching the Renderer to Mercury Playback Engine Software Only & checked if it's restoring the preview?

Thanks,

Sumeet