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Problemas con el GPU

New Here ,
Jul 23, 2025 Jul 23, 2025

No me muestra imagen en los monitores de Previsualización y Programa, sale en la pantalla solo verde, solo muestra los graficos que uno hace en el programa como animaciones, textos y subtitulos, no asi las imagenes importadas ya sea de original de camaras o archivos de video de cualquier formato u codec,  en ajustes de proyectos solo aparce la opción  del procesador  la Aceleración por GPU de Mercury PlayBack Engine ( Metal) - recomendada, en las versiónes anteriores hasta  2024 si permitia cambiar a  solo sofware de mercury Playback engine, esto me ocurre en una iMAC 21.5 3.1 GHz Intel Core i7 de cuatro núcleos con NVIDIA GeForce GT 750M 1 GB, 16 GB 1600 MHz DDR3,  con sistema operativo 13.6.9  ventura.

esto no ocurria  hasta las  versiones  2021 no habia ningun problema. 

 

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correct answers 1 Correct answer

Community Expert , Jul 23, 2025 Jul 23, 2025

Check out the Premiere Pro requirements. I think you may be under the specs.

https://helpx.adobe.com/premiere-pro/system-requirements.html

 

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Community Expert ,
Jul 23, 2025 Jul 23, 2025

what app?

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Community Expert ,
Jul 23, 2025 Jul 23, 2025

Moved from the CC Desktop Bugs forum to the Premiere Pro forum.

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Community Expert ,
Jul 23, 2025 Jul 23, 2025

Check out the Premiere Pro requirements. I think you may be under the specs.

https://helpx.adobe.com/premiere-pro/system-requirements.html

 

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Community Expert ,
Jul 23, 2025 Jul 23, 2025

MyerPj  is right.

The graphics card doesn't meet specs. 

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Adobe Employee ,
Jul 23, 2025 Jul 23, 2025
LATEST

Thanks Myer!

 

Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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