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Problems Exporting

New Here ,
Aug 03, 2017 Aug 03, 2017

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Processor : Intel(R) Core(TM) i7-6700k CPU @ 4.00GHz

Installed memory (RAM) : 64.0 GB

Geforce GTX 970

Local Disk : 267 GB free of 464 GB

Premiere Pro CC 2017 11.0.0

Every time I go to export, all of a sudden at around 37 percent it crashes. Every time. A window pops up that says Close programs to prevent information loss.

Your computer is low on memory. Save your files and close these programs: Adobe Premiere Pro CC 2017.0

If I click cancel Premiere eventually crashes a few moments later and I get a pop up that says things along the lines of :

Error Compiling movie.

Export error

Exporter returned bad result.

Selector: 9

Error code: 3

OR

Error compiling movie

Frame creation Error

Bad allocation while creating disk aligned video frame.

Selector: 9

Error code: -1610219517

My computer for the most part is very fast and works well so this is very baffling to me. This is a 40 minute dense video I need to export. Any thoughts?

Thank you so much for any help.

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Community Expert ,
Aug 03, 2017 Aug 03, 2017

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You may want to look at the video being exported and estimate where it is failing. If the video file is corrupt at that point it may cause problems when exporting.

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New Here ,
Aug 03, 2017 Aug 03, 2017

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That seems to be the case. I'm in the middle of splitting the video and then exporting them both out together in a new project. This will likely be the best bet. Thank you!

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Adobe Employee ,
Aug 17, 2017 Aug 17, 2017

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Hi superman44xx,

Sorry for this issue. Did you ever find a solution? Please let us know if you have or if you still need help.

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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