Skip to main content
T
tuxyx
Participant
March 9, 2023
Answered

Problems with exporting my video. "Error code 39"

  • March 9, 2023
  • 67 replies
  • 117234 views

This is a little bit of both a bug report and discussion, but I put it under bug report because that's the closest it's going to get about this topic.

The known issue of NVIDIA and Premiere Pro not working together and crashing has been causing me more issues than just crashing. I first ran into error code 39, then it started giving me other errors that I don't exactly remember what they said, though it exported 1 video 3 times when I clicked export once, and all of the videos were corrupt files. I also ran into this problem last night while trying to export the same video, waiting around 10 minutes for the 100% to go away and give me the notification that it had been exported, but I got tired of waiting, tried canceling, and Premiere crashed.

Does anyone have any possible solutions to this?

    Correct answer George24334722tdfe

    Peace Nathan

     

    I received this error recently. I spent hours troubleshooting and finally found a solution

     

    The issue I had is that my harddrive/storage was full. I deleted some files and the file exported successfully. Right click your harddrive and select properties(windows) and make sure you have enough space for the new exported file to save on the harddrive. I recommend freeing up double the space of the new file.

     

    Let me know if this works for you. Happy Editing

    67 replies

    Show previous replies
    S
    Soracle
    Participant
    March 29, 2023

    I tried that but no change for me yet. Exporting 4 hours of video which took around 16 hours... Failed at the very end. Getting really frustrating this.

      Åke Mora
      Åke Mora
      Participating Frequently
      March 27, 2023
      Updating Nvidia drivers solved the problem for me.
        R
        Richard29097906hhq1
        Participant
        March 27, 2023

        Any updates on this one?

         

          Åke Mora
          Åke Mora
          Participating Frequently
          March 27, 2023

          I worked aroudn this by choosing software render instead of using hardware render. Donwside: render time multiplied by 5. Adobe, any idea on when this will be solved? Is it really an Nvidia issue? Are you coordinating to solve it?

            Foxi_Skye
            Foxi_Skye
            Participant
            March 17, 2023

            I've also been having the same issue. Sometimes even when I hit the export button, it doesn't show the window to do so. So strange.

            B
            beach5bum
            Participant
            March 16, 2023

            THANK YOU for posting this!!! I have been having the same issue for the past three nights trying to export a video. Getting the same error over and over with error code 39.

             

            I tried making changes to the video, but the same error pops up. Restarted, uninstalled, reinstalled, etc etc - same issue.

             

             

              A
              active_Lionheart5DB1
              Participant
              June 17, 2025

              I also have this problem. How did you fix it? It would be a great help.

               

              H
              HaloFinancial
              Participant
              March 9, 2023

              So I have about a 15 minute long video that I am trying to export but for some reason it is failing to export every single time and it is always near the end of the video and I can't work out why. I get 39 and I am writing with exporter H.264. The file type is H264 and the average timecode when it fails to finish the encode is 00:15:17:13. The video is mp.4 and the audio is AAC. Please help!

                Terms & ConditionsAccessibility statement
                Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices