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ProRes Raw, export issue with nVidia RTX 3070

Explorer ,
Feb 11, 2022 Feb 11, 2022

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Hi folks, 

I have a realy painful issue with ProRes Raw files when exporting my project. 
My configurations : 
Desktop
Intel i9 - 9900k 
64 Go RAM
Windows 11 (But happened already while with Windows 10)
nVidia RTX 3070 (updated drivers 5 or 6 times, with differents versions, tried Game and Studio ... ) 

Laptop - ZenBook Duo
Intel i9-10980HK
32 Go RAM
Windows 11
RTX 3070

-------- The issue : 
When I export my projects with the GPU Mercury Playback Engine (CUDA) all my ProRes RAW rushs happened to beiing jittering, like if the frames were scrambled ... while the (regular) ProRes rushs are exported just fine. 
This bug dont happen if I choose to render with software. 
Am I the only one ? 

Please note that it happens the same way on the 2 differents computers (but they both have RTX3070 cards ... ) and that i tried many drivers update. And it happens with PP22.0 and 22.12 (never tried with earlier versions)

Thanks for your help guys ! 


 

TOPICS
Error or problem , Export , Hardware or GPU

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correct answers 1 Correct answer

Explorer , Dec 29, 2022 Dec 29, 2022

Yes, I found a workaround : everything is fine with GPU rendering when i check "export at full resolution" and "use maximum quality" checkboxes in my export parameters. 
It may not be labelled exactly that way, as i'm using Premiere in french, I dont know how it's written in the english versions.

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Advocate ,
Feb 11, 2022 Feb 11, 2022

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First, let's verify/clarify. There are 3 places in Premiere Pro where some form GPU acceleration could be used: video decoding, timeline rendering, and encoding during export. Which one you are referring to in "This bug dont happen if I choose to render with software." ?

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Advocate ,
Feb 11, 2022 Feb 11, 2022

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Did a quick search, looks like it could be just broken/incompatible Apple ProresRAW decoder:

 https://helpx.adobe.com/x-productkb/multi/prores-raw-support-adobe-video-applications.html

 

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Explorer ,
Dec 29, 2022 Dec 29, 2022

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Oops, sorry, i havent seen your answer when you posted it 😞 

My issue is (was ?) during export. 
Video decoding and timeline rendering are ... nearly ok. 

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Community Beginner ,
Dec 29, 2022 Dec 29, 2022

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Did you find a solution? I have the same problem with prores raw.

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Explorer ,
Dec 29, 2022 Dec 29, 2022

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Yes, I found a workaround : everything is fine with GPU rendering when i check "export at full resolution" and "use maximum quality" checkboxes in my export parameters. 
It may not be labelled exactly that way, as i'm using Premiere in french, I dont know how it's written in the english versions.

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Community Beginner ,
Dec 29, 2022 Dec 29, 2022

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Dear Seize, you dont know how much time I have been looking for a solution... I tested yours, and it worked. Thank you very much for the advice!

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New Here ,
Oct 09, 2023 Oct 09, 2023

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Had the exact same issue. Had to switch media encoder to software only to avoid the issue. But I will try the full settings check boxes and

hope Works fine. 

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