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4

prores raw video could not be decoded

Community Beginner ,
Apr 26, 2024 Apr 26, 2024

Latest Win 11

Latest Premiere Pro 2024

latest Apple ProRes RAW for Windows 1.3

RTX 4070ti with latest drivers

Adobe Premiere Pro set correctly: File > Project Settings > General > select Renderer: Mercury Playback Engine GPU Acceleration (CUDA) following the guide:

https://helpx.adobe.com/x-productkb/multi/prores-raw-support-adobe-video-applications.html

and I'm still getting the "prores raw video could not be decoded" error, visit https://www.adobe.com/proresraw (which does not exist).

I'm trying to open ProresRAW recorded with Ninja V & Nikon Z6. I know it worked (even though not great) in the past, but now I can't even open the files in Premiere Pro.

Can anyone help please?

 

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correct answers 1 Pinned Reply

Adobe Employee , May 08, 2025 May 08, 2025

Hi @Alexandr370203361huv -  Are you still having this issue with your Nvidia GPU? 

Thank you Carlo for your workaround while we work to solve this issue for users with AMD.

 

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Community Beginner ,
May 03, 2024 May 03, 2024

Try this, it worked for me. Published the solution on my youtune channel 🙂

 

https://youtu.be/Ktfr4StvHi8?si=T7_E62Ug0KNCTkZw

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New Here ,
Sep 17, 2025 Sep 17, 2025
LATEST

Bro. Youre the GOAT. It worked

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New Here ,
May 08, 2025 May 08, 2025

It's working thank you 

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Adobe Employee ,
May 08, 2025 May 08, 2025

Hi @Alexandr370203361huv -  Are you still having this issue with your Nvidia GPU? 

Thank you Carlo for your workaround while we work to solve this issue for users with AMD.

 

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Explorer ,
Aug 26, 2025 Aug 26, 2025

I'm having this issue on my MSI Laptop. I switched it to the discrete graphics mode, where my integrated GPU doesn't show in device manager, and I still have the same issue. Any help is appreciated.

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Adobe Employee ,
Sep 02, 2025 Sep 02, 2025

I'm sorry to hear that. Could you share your system specifications (OS, OS version, CPU, GPU) and current Premiere Pro version? Please also share your GPU driver version. 

 

Thanks,

Ishan

Please tag me (@) in your replies so that it notifies me and helps me respond promptly.
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