Proxies won't export in High res! Help!

[timos27347763]

Hello all!

My girlfriend made an edit with proxies. Her first time. Source is 1080p. the proxies and the sequence are shown as 720p. She says she made the proxies and dropped them in the timeline and it was thus all 720p. When she tries to export, the film comes out as 720p. It says everywhere that hi-res is used automatically for export. I told her I'd help her but I am stumped. I was not there for the creation of the proxies and have zero experience. Well I tried to read up for an hour now, but no closer to a solution. I have attached some pics. Can you give me some pointers where I could begin to look to make a high-res export possible?

Thank you very much any input appreciated. Premiere is in german, but maybe you get the idea.

[Phillip Harvey · Accepted solution]

I'm guessing that the proxy workflow was not used correctly here. She did what is more what you'd call an "online / offline" workflow where you actually import the proxies and work from those without a connection to the source media.

The typical Premiere Proxy workflow is to import your raw media and then make proxies via the Project Panel, which are automatically attached at that point. You can toggle the proxies on with the proxy toggle button.

After you've made the proxies you do not import the proxies and use those. The proxies are already attached to the source media. That's how it automatically exports the source media. 

So if she has imported the proxy and created the sequence with the proxy, it's going to create a sequence based on the settings from the proxy, which are 1280x720. You can see in your Sequence Settings that the frame size matches those.

How to fix this?

1. Duplicate your project by doing a Save As, so you can always go back to the old one if something goes wrong.

2. Set your Sequence Settings to be the settings for your desired output, or what matches the media settings. It sounds like that's 1920x1080 for the frame size.

3. Since the proxies were used as the source media (rather than attached files), you'll need to re-attach the full resolution media to the proxies. Select the proxies in the Project Panel, right click, Proxy > Reconnect full resolution media. Navigate to where the source media is and connect that to the proxies. (This effectively means that you have two versions of the source media in the project, now, assuming you had already imported the other stuff. You may choose to just tolerate that in this case. It won't be an issue in the future if you change how you do the proxy workflow.)

4. You might need to adjust the scale of the media in the timeline. You can select all the clips, right click, Set to Frame Size. 

That should hopefully do it. The project should now be aware of both the proxies and the source media for those clips and you can toggle them on and off.

Again, the proxy workflow is simpler than what I think you did here: import source, create proxies, toggle them on. (No importing of the proxy media that was created!)

[timos27347763]

Dude, you're an absolute star! That was spot on and well explained and so quickly!!

Thanks a million!