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I am editing 360 footage using GoPro FX Reframe. I have proxies made for all of the video files. When I reframe in the proxy the original file is 180 degrees off. For example; if the camera is facing forward in the proxy, it is facing backwards in the original file. Only a couple of files have done this and can't seem to figure out what is causing this. To work around this, I am editing these clips in the original resolution. I have many more to go so I am sure this will happen again!
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I got your message. I apologize that the community was unable to solve your issue. At this time, please contact assisted support directly to help you find a solution to this problem. The chat pod is in the lower-right corner of the screen there. Ask for the “video queue” to reach our digital video specialists. I hope they can help you. Let us know what they say so that the community can stay informed and help others having trouble with the same situation.
Thanks,
Kevin