PrPro won't open because it needs access to 'Home' folder, but it has full disk access?

[Taylor42]

Currently using:

PrPro 24.4.1

Mac M1 Mas, Sonoma 14.5

When I try to open Premiere Pro, I get this message: 

When I open preferences, I see this:

This fix for this in the past has been to uninstall the current version, and reinstall the previous version. That is no longer working. 

The program will not open without the access it "needs," despite having full access. 

[Bruce Bullis]

Above the "Full disk access" section of MacOS's Privacy and Security prefs, is the "Files and Folders" section, which is where PPro needs to be enabled.

[MacOS supports non-local User directories, so 'Full Disk Access' won't necessarily give PPro what it needs.]

[Taylor42]

Hey Bruce,

That screenshot is actually from the "Files and Folders" section. When that carrot is clicked, I'm only able to see "Full Disk Access," which is also greyed out. Other Adobe applications are able to be selected and manipulated, but PrPro is not. 

[Taylor42]

I should add, when I turn full disk access off, PrPro is no longer listed in the "Files and Folders" section, and I cannot add it. 

[Bruce Bullis]

Ahh, you're a step ahead then. I would have recommended the de-/re-install approach, but you've already tried that...?

It'd be interesting to know what, if anything, still appears in the Privacy & Security prefs, once you've removed PPro. 

[Taylor42]

I have tried that indeed. When I uninstall PrPro, it will still show as a program with full disk access until I remove it. (I can add/remove in the disk access section, but not the files and folders section.)

[Bruce Bullis]

The fact that you still see 'ghost apps' in MacOS prefs, after running PPro's uninstaller, makes me recommend running Adobe's Cleaner tool.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[Taylor42]

Same results post CC-cleaner and reinstall. Still getting the message needing access, and still running into the same process. 

[Taylor42 · Accepted solution]

I finally got it! Somehow my read/write permissions for my home folder had been changed to "read-only." PrPro works properly. 

[Bruce Bullis]

Nice troubleshooting!