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25

"MME device internal error"

Explorer ,
Nov 15, 2017 Nov 15, 2017

Hello

I was going about my own business and editing a video when a dialog box saying "MME device internal error" popped up. My audio was no longer playing during video previews, and when I went to the Audio Devices tab in Preferences to try to change the output device, I received the same error message.

mme_internal.PNG

If anyone could tell me the fix ASAP, it would be much appreciated.

Thank you!

TOPICS
Audio , Error or problem
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correct answers 1 Correct answer

Community Expert , Nov 15, 2017 Nov 15, 2017

Set input to none: that might do the trick.

Edit: screenshot added.

AnnBens_0-1647445209282.png

 

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New Here ,
Jun 02, 2019 Jun 02, 2019

This solved my problem!

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New Here ,
Aug 19, 2019 Aug 19, 2019

This worked for me thank you!

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Community Beginner ,
Sep 26, 2019 Sep 26, 2019
Perfect! Who would've thought that improving your privacy would break recordings via a USB digitiser! Here, have a cat.
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Community Beginner ,
Nov 27, 2019 Nov 27, 2019

Yes yes yes! Thank you very much! This is a technically better solution than the one marked as correct- It's all a problem of Privacy configuration. 

Pablo
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Community Beginner ,
Dec 12, 2019 Dec 12, 2019

YES it works.

Problem is, why does Adobe need access to my microphone????

Are they spying on me?

I have no reason to use a microphone when editing video at this point, I just want to hear what I'm editing.

I can only assume Adobe are criminals who are listening in to my conversations, otherwise why demand access to my microphone?

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Enthusiast ,
Jan 19, 2020 Jan 19, 2020

Maybe to record a Voice over with your mic on your timeline...

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New Here ,
Dec 18, 2019 Dec 18, 2019

Under "Audio Hardware" I just set Default input to none.

 

I figured that this issue happened after I dissabled all apps on Windows 10 to Not Allow the mic access.

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Guest
Jan 13, 2020 Jan 13, 2020

This is the same answer I see everywhere but I already have it turned on. To be clear, this did not work

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New Here ,
Mar 09, 2020 Mar 09, 2020

Thank You very much!!!!

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New Here ,
Mar 25, 2020 Mar 25, 2020

Thank you so much, it's helpfull :))

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New Here ,
Apr 26, 2020 Apr 26, 2020

I have literally tried everything short of re-installing windows 10....I have un-installed and re-installed the realtek drivers and nahimic multiples times.....and after going the the Windows privacy settings like you suggested it worked perfect!!  Thank you so much!

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New Here ,
Jul 12, 2020 Jul 12, 2020

I noticed a microphone icon in the tray so I switched it off not thinking about it, later found no sound in Prem Pro didn't even think about this. you've just saved me a few hours work troubleshooting thanks for sharing 🙂 

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New Here ,
Aug 03, 2020 Aug 03, 2020

this works for me! 🙂

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New Here ,
Mar 18, 2021 Mar 18, 2021

omg, it worked! so easy! thank you very much!!!

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New Here ,
Aug 25, 2021 Aug 25, 2021

Thanks man

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New Here ,
May 13, 2022 May 13, 2022

This worked for me!  What a relief - T H A N X !!!

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Community Beginner ,
Jul 22, 2018 Jul 22, 2018

None of this have helped me. I have tried everything resetting my Audio setting. But still, this keeps on happening.

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New Here ,
Aug 13, 2018 Aug 13, 2018

This didn't work for me either.  However, what did work is a silly, simple thing.  I had to plug in a cord into the microphone jack on my SoundblasterX AE-5 soundcard.  (I didn't have an actual microphone so I just used an 1/8" stereo plug.)  Apparently, it won't work if there is nothing plugged in, even if you are not using the mic input.

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New Here ,
Oct 03, 2019 Oct 03, 2019

Worked for me. Many thanks !

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Participant ,
Dec 07, 2020 Dec 07, 2020
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New Here ,
Dec 27, 2019 Dec 27, 2019

I had the same problem - not being able to actually input audio to Premiere. I solved it by allowing access to microphone in Windows 10 settings. Search for "windows 10 allow microphone privacy".

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Community Beginner ,
Jan 19, 2020 Jan 19, 2020

Setting input to none is not an acceptable answer. This is a professional editing suite, turning a feature off should never be an acceptable answer.

 

I am getting the same MME error after updates on 1/17/20 and now none of my Adobe Programs are able to record or play back through my MIDI or MIC (internal MIDI). I don't know where this error is sneaking in as the logs are errily devoid of anything useful. In case someone from Adobe actually checks this my configuration is below. Everything was workng as normal one moment then restarting the machine a few hours later none of the USB or MIDI input mics are able to be recognized as working. They work in other non-Adobe programs and the updated drivers are installed. I have been using this particular setup for at least 6 months and it happened all of a sudden across all adobe apps.Windows security cauises an iisue with my Photoshop so Threat detection is off and the apps are allowed through our firewalls as well as allowed access to the microphone. I tested with a USB mic, a MIDI to USB input controller with mic, and the machine internal mic. None of them work now. The MME error displays after switching to the device. NOW Here is a note, I reinstalled the MIDI drivers and the mic worked in Premeire and AE but then 5 mins later just stopped working again and showed the MME error

 

Switching from MME to ASIO for the MIDI controller allowed me to record again however it is less than ideal for our use case since the MME drivers allow us more input flexibility. The first time i switched to the ASIO drivers they worked for about 5 mins then threw an error. Now i have reinstalled and will see if it happens again

 

 

HP Spectre 360 Laptop

i7-6500 / 16GB DDR3 / Windows 10 Pro

Microphones: USB Samson GTrack and US-122L MIDI with Tascam Tm-78 

All apps at latest versions as of 1/18/20

 

 

Adobe CC (Premeire, Audition, Rush, After Effects is my everyday stack)

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New Here ,
Feb 24, 2020 Feb 24, 2020

It is a windows 10 issue, go to Start > Settings > Privacy > App permissions (left column) > Microphone > Allow apps to access your microphone = On

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Guide ,
Mar 01, 2022 Mar 01, 2022

Why use MME in the first place? Seriously, it is the worst possible option available and the latency is outrageously bad too. Premiere's audio is designed to be used with ASIO (Audio Streaming Input/Output) not MME, and it additionally sounds as if the sound card here is a bog-standard chip on the motherboard, which is hardly an ideal situation.

ASIO4ALL is a workaround - there is no substitute really for a decent audio card, or if you are running on a laptop a decent quality interface with dedicated drivers for it's use. Ones I can recommend include the Universal Audio range, the Arturia AudioFuse (which works really well for all that it is a USB device that - like all these devices - really requires it's own, dedicated USB port with nothing else on it at all.

Honestly, please forget these chipset 'audio devices' as they are only really any good for internet & Zoom type stuff and not even slightly suitable for high end NLE use. They simply cannot cope and the quality of the DAC they use often leaves much to be desired.

Try any of these (depending on your needs)

1. Universal Audio

2. Arturia

3. RME Audio

I can personally attest to all 3 of these manufacturers, but please - all of you - dump the chipset audio!!

 

 

 

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Guest
Jan 21, 2020 Jan 21, 2020

What worked for me was going into sound settings then click troubleshoot underneath the input. Something was not set to default somewhere and the troubleshooter fixed it.

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