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"The importer reported a generic error" when trying to import an After Effects file into Premiere.

Explorer ,
Dec 14, 2012 Dec 14, 2012

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Currently quite new to using both pieces of software - I'm trying to grab a file, either a save or an export, from After effects into Premiere. I've googled around, but I can't find anyone with a similar problem with it being an AE file.

Just looking for some advice on what to do.

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New Here ,
Feb 13, 2018 Feb 13, 2018

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So i know this question is a bit old but I had this problem and more for a week trying everything I could to solve it. It was a struggle My computer disk usage was at 100% so I downloaded a antivirus. Scanning my hard drive, I found a file called relevantknowledge.  I Remembered seeing a post about someone recommending to remove this virus off your computer( i wish i can credit them, Because this is why I believe relevantknowledge virus is the problem) I neglected the recommendation and believed that my harddrive was the real issue so installed an antivirus as i said scanning my disk drive when to my surprise it scanned the relevantknowledge, but i carried on thinking it wasn't the problem ( My hardrive still was at 100% disk usage after the scan) The anti virus software alerted me that my adobe acrobat was out of date( i also believed it wasn't the problem but i soon updated it because i had no where to go) I updated my acrobat and wondered to see if my windows was updated ( i checked multiple times over the weekend) I saw my windows downloading a update, pretty big one I believe. Requiring a restart, I restarted my computer and my disk was at 100% but went down,only spiking up to 100% when opening any programs but after a while its okay.

So I for sure don't know the exact solution but I recommend having a virus check and checking if you windows, drivers and maybe even adobe acrobate, seeing if its up to date.

Sorry for the long story just wanted to try to give you all some background

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