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4

"Your systems hardware does not support hardware acceleration for the current settings"

Community Beginner ,
Oct 02, 2023 Oct 02, 2023

I updated my Premiere Pro from 22.0 to 23.0 and I have this issue of not being able to choose hardware encoding despite the fact that I am using VBR, 1 Pass, what can I do to solve this?

My System Spec:

Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz 2.80 GHz

16GB Ram

TOPICS
Error or problem , Export , Hardware or GPU , How to , Performance , User interface or workspaces
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correct answers 1 Correct answer

LEGEND , Oct 03, 2023 Oct 03, 2023

Guess what? Your system does not meet minimum system requirements for hardware-accelerated encoding in versions 23.3 or newer. You'll need a 7th-Gen Intel or newer CPU to enable hardware encoding for the profiles that you're trying to encode with.

 

And your CPU is now officially declared "obsolete" at Intel itself: All support and driver updates for that CPU and all other 6th-Gen Intel CPUs had been completely terminated effective at the end of last year.  Only archived drivers are available from

...
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Adobe Employee ,
Oct 02, 2023 Oct 02, 2023

HI @thesam_studio,

Have you checked system requirements? A gen 6 i7 is only meeting minimum requirements. You may need to update your hardware if you are working with something like 4K Long GOP footage. https://helpx.adobe.com/premiere-pro/system-requirements.html

 

Sorry about that.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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Community Beginner ,
Oct 03, 2023 Oct 03, 2023

Thank you @Kevin-Monahan 
My system do meet the requirements ( )and I am not working with 4K long GOP footage the footage working on with presently is FulllHD.

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Community Beginner ,
Oct 03, 2023 Oct 03, 2023

And the only way I made the Hardware encoding work is to change the H.264 profile to Baseline which I feel uncomfortable with. I will like to know other available options to make this work. As specified above: My system specification is:

 

Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz 2.80 GHz

16GB Ram, 8GB GPU   @Kevin-Monahan 

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Adobe Employee ,
Oct 03, 2023 Oct 03, 2023

Yes, you meet the minimum requreiments with v.23. At this point, you might need to update your hardware with the latest version of Premiere Pro or remain on v.22. As versions progress, you also might need to update hardware from time to time.

 

You may also want to look at the source footage. If you right click on footage and choose Properties, check to see if the footage is of a variable frame rate. That can also affect the performance of hardware encoding. Is that the case?

 

I hope that advice makes sense.

 

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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Enthusiast ,
Oct 04, 2023 Oct 04, 2023
LATEST

@Kevin-Monahan 

Kevin - when you link to that documentation you should probably warn users that it is outdated and contains innaccuracies.

 

R.

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Community Expert ,
Oct 03, 2023 Oct 03, 2023

Post screenshot export settings.

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LEGEND ,
Oct 03, 2023 Oct 03, 2023

Guess what? Your system does not meet minimum system requirements for hardware-accelerated encoding in versions 23.3 or newer. You'll need a 7th-Gen Intel or newer CPU to enable hardware encoding for the profiles that you're trying to encode with.

 

And your CPU is now officially declared "obsolete" at Intel itself: All support and driver updates for that CPU and all other 6th-Gen Intel CPUs had been completely terminated effective at the end of last year.  Only archived drivers are available from that point onwards. As a result of that, the next forthcoming major version of Premiere Pro will be permanently locked to software-only everything - rendering, encoding and decoding - with all 6th-gen CPUs that rely solely on integrated Intel HD Graphics. 

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Adobe Employee ,
Oct 03, 2023 Oct 03, 2023

Ah, so a 7th gen CPU is a requirement for hardware encoding. Thanks for that info @RjL190365.

 

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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LEGEND ,
Oct 04, 2023 Oct 04, 2023

Oh, did I forget to mention that an upcoming release of Premiere Pro will discontinue all hardware rendering, encoding and decoding for all integrated Intel graphics processors all the way up to the 10th-Gen CPUs? You see, those had already been placed into legacy support status in the middle of last year. In keeping with this support model, a future version of Premiere Pro will require an 11th-Gen or newer CPU just to even use any hardware acceleration at all if the integrated graphics is the only GPU available.

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