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red screen glitch

Explorer ,
Apr 14, 2018 Apr 14, 2018

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randomly in the video i have a red screen and i cannot fix it

(i tried unchecking Enable accelerated Intel h.264 decoding but it didnt help and yes i restarted the program and my computer + updated my drivers.)

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correct answers 1 Correct answer

Explorer , Apr 14, 2018 Apr 14, 2018

i figured out what the problem is if i add a Sapphire effect (from the sapphire plugin)

everything turns red i have this problem with every sapphire effect.

thanks trying to help me out btw.

you have any ideas how i can fix it? just reinstall sapphire i gues..

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LEGEND ,
Apr 14, 2018 Apr 14, 2018

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We'll need more details.  Use the guide below.

How To Ask For Help

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Explorer ,
Apr 14, 2018 Apr 14, 2018

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the red screen  only appared on 2 videos (both videos connected to after effects)

but it did not happen instantly. when i deleted my preferences it happend.

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LEGEND ,
Apr 14, 2018 Apr 14, 2018

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So ... Dynamic-linked clips with effects in AfterEffects, that popped up after you deleted your Preferences file.

Have you gone back to Ae, re-rendered the comp, then seen if it fixes the view in PrPro?

Neil

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Explorer ,
Apr 14, 2018 Apr 14, 2018

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i did try this now but it didnt help

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LEGEND ,
Apr 14, 2018 Apr 14, 2018

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You've got several layers there ... if you turn off one or more, do you see the underlying clip?

Neil

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Explorer ,
Apr 14, 2018 Apr 14, 2018

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i figured out what the problem is if i add a Sapphire effect (from the sapphire plugin)

everything turns red i have this problem with every sapphire effect.

thanks trying to help me out btw.

you have any ideas how i can fix it? just reinstall sapphire i gues..

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Explorer ,
Apr 14, 2018 Apr 14, 2018

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this is actually so weird. i have clips in the beginning of the video with sapphire effects but they do not turn red

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LEGEND ,
Apr 14, 2018 Apr 14, 2018

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If you've moved up to the 12.x PrPro versions, or just jumped to 12.1, some plug-ins may be in need of an updated version from the vendor ... in this case,BorisFX of course. I'd check their forum/s and Support folks.

Neil

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Explorer ,
Apr 14, 2018 Apr 14, 2018

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help.png

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New Here ,
Apr 04, 2022 Apr 04, 2022

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Your plugins are most probably not licenced properly and thats why they arent working try reinstalling and putting your licence key back in. If they are pirated plugins you have to replaced the cracked files with the originals to activate your licence 

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New Here ,
May 22, 2022 May 22, 2022

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I have the same problem but with Boris FX Sapphire 2021 except that it is pirated files and I would like you to help me please

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Community Beginner ,
Apr 26, 2024 Apr 26, 2024

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same is happening with me as well, whenever i  add sapphire effects to my composition the whole composition turns red,

 

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LEGEND ,
Apr 26, 2024 Apr 26, 2024

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Check with Sapphire support also.

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