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Renderer issue, White dots on Screen

New Here ,
Mar 01, 2021 Mar 01, 2021

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I'm using Premiere in a PC and I have 3 options for Renderer:

  • Mercury Playback Engine GPU Acceleration (Cuda)
  • Mercury Playback Engine GPU Acceleration (OpenCL)
  • Mercury Playback Engine Software Only

 

Currently, when I'm using the first two, while I'm editing, white dots appear all over the screen.

WhatsApp Image 2021-03-01 at 22.46.44.jpeg

 

When I use Cuda, the videos usually crash midway when exporting.

 

When I use Open CL, the dots that stay on the exported video.

 

So I have to delete the renders switch to Engine Software only, render and Export and that seems to be the only way now to get white dots on my videos.

 

Today I started noticing white dots when I'm editing using Engine Software Only, but it seems that once rendered and exported the white dots are not satying on exports.

 

I believe I'm having some sort of CPU GPU issue but I don't know how to fix. Tried updating windows and Nvidia drives, but  no change. A few weeks back I did a Reset of the PC through Recovery, it first it worked but then few weeks later the issue came back. Already uninstalled and reinstalled Premiere twice.

 

 

TOPICS
Crash , Editing , Error or problem , Export , Hardware or GPU , Performance

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LEGEND ,
Mar 01, 2021 Mar 01, 2021

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What GPU do you have, and what driver are you using?

 

Neil

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New Here ,
Mar 01, 2021 Mar 01, 2021

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Thank you for the reply Neil.

 

For the GPU I have two:

  • Intel(R) UHD Graphics 630
  • NVIDIA Geforce GTX  1050 Ti

 

Looking at Device manager, the driver I'm using is Intel(R) 300 Series Chipset family SATA AHCI Controller Version: 17.7.0.1006.

 

When I go to GEFORCE Experience it says I have the NVIDIA Studio Driver  Version 461.72.

 

I'm not very tech savy so I'm unsure if this is the info you need, so if there is a better way to get this info let me know and I'll get it.

 

Thank you again.

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New Here ,
Mar 01, 2021 Mar 01, 2021

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Sorry, again, newbie on this side of things, but I found on Device Manager under Display adapters both the Intel and Nvidia Drives:

 

Intel(R) UHD Graphics 630, Driver date 1/16/2020, Version 26.20.100.7637

NVIDIA GeForce GTX 1050Ti, Diver date 2/23/2021, Version 27.21.14.6172

 

 

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Advocate ,
Mar 01, 2021 Mar 01, 2021

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Either your GPU (99%) or display(1%) is faulty. Borrow a replacement somewhere and check to be sure.

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