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1

Running a project from a portable hard drive and suddenly it won’t open. Any suggestions?

Community Beginner ,
Jun 07, 2023 Jun 07, 2023

I've been editing a film shot in 8k Red and everything has been running fine. I'm using a portable hard drive and the. Suddenly I can't open the project anymore. Any suggestions or trouble shooting ideas.

if already cleared the media cache.

TIA

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correct answers 1 Pinned Reply

Community Expert , Jun 07, 2023 Jun 07, 2023

Try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one i

...
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Community Expert ,
Jun 07, 2023 Jun 07, 2023

This is the Using the Community forum (which is the forum for issues using the forums).

Please tell us what Adobe application you are using so that this can be moved to the proper forum for help.

Are you using Premiere Pro?  Premiere Elements?

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Community Beginner ,
Jun 07, 2023 Jun 07, 2023

Premier pro

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Community Expert ,
Jun 07, 2023 Jun 07, 2023

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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Community Expert ,
Jun 07, 2023 Jun 07, 2023

Try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

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Community Beginner ,
Jun 07, 2023 Jun 07, 2023
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Ok thanks will give all those a go and see what works! Cheers

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