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Scratch disks are write protected or unavailable?

New Here ,
Apr 02, 2014 Apr 02, 2014

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Premier Pro on a MAC.

Error code:

Scratch disks are write protected or unavailable. To open this project,, the scratch disks will be set to your Documents folder. Would you like to continue?

I don't know what to do, i've googled this issue and can't find any solutions.

/ Andreas

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correct answers 2 Correct answers

New Here , Jun 08, 2014 Jun 08, 2014

I just found this: Re: Pre Pro Scratch disk write protected or unavailable???? : Adobe Premiere Pro

Hold down the option key, click the Premiere Pro icon and let the program start until the menu comes up. This will delete the preference files. It should work like a charm after.

Please let me know if works.

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New Here , Apr 14, 2022 Apr 14, 2022

Hi All,

 

 I was going crazy with this issue bc nothing worked for me (trashing prefs etc).  What did work, though, was giving Prem 22 'Full Disk Access'. 

 

System pref > Security and Privacy > Privacy

 

Click 'Full Disk Access' and make sure your premiere is checked.

 

I reopened Premiere with the same project file that was previously unusable, and wallah, opened normally, everything linked!

 

I hope this helps someone. 

 

 

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New Here ,
Feb 06, 2022 Feb 06, 2022

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I tried all possible solutions but this one worked for me

for Win

Goto settings - virus & threat protection - ransomware protection - Allow an app throght Controlled folder access - add Adobe premier from add  button and done

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New Here ,
Nov 20, 2022 Nov 20, 2022

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Thanks a lot, you're a life saver!

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New Here ,
Apr 14, 2022 Apr 14, 2022

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Hi All,

 

 I was going crazy with this issue bc nothing worked for me (trashing prefs etc).  What did work, though, was giving Prem 22 'Full Disk Access'. 

 

System pref > Security and Privacy > Privacy

 

Click 'Full Disk Access' and make sure your premiere is checked.

 

I reopened Premiere with the same project file that was previously unusable, and wallah, opened normally, everything linked!

 

I hope this helps someone. 

 

 

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New Here ,
Apr 21, 2022 Apr 21, 2022

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This solution worked for me. Thank you!!

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New Here ,
Apr 24, 2022 Apr 24, 2022

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literally saved my life. thanks so much

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Community Beginner ,
May 23, 2022 May 23, 2022

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Thank you! 

Definitely saved my sanity 🙂 

 

Rock on!

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Community Beginner ,
May 11, 2022 May 11, 2022

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Thank you, that worked for me. After doing the MacOS monterey 12.3.1 update everything was a mess. Saved my day!

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Community Beginner ,
May 23, 2022 May 23, 2022

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Thank you for letting me know. So glad I'm not the only one this worked for.

 

Create great things!!!

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New Here ,
May 17, 2022 May 17, 2022

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Thank you ! Thank you! Thank you!!! This worked for me!

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Community Beginner ,
May 23, 2022 May 23, 2022

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So stoked this worked for you!

 

Forward progress!

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New Here ,
May 23, 2022 May 23, 2022

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This definitely worked for me as well. A million thanks. 

 

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Community Beginner ,
May 23, 2022 May 23, 2022

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Awesome!!! Thank you for letting me know! 

Edit on 🙂 

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Community Beginner ,
Jun 08, 2022 Jun 08, 2022

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Thank you, thank you, thank you! It worked!

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New Here ,
Jun 24, 2022 Jun 24, 2022

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Thank you so much! Worked like a charm!

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New Here ,
Jul 23, 2022 Jul 23, 2022

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That's the way! Thanks Bro!

 

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Community Beginner ,
Jul 26, 2022 Jul 26, 2022

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You sir, saved my day! Thx a lot!

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New Here ,
Jul 29, 2022 Jul 29, 2022

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Thank you!

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New Here ,
Sep 29, 2022 Sep 29, 2022

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This worked, thanks so much!

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Adobe Employee ,
Oct 28, 2022 Oct 28, 2022

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Yep. This one even worked for me! Every major version will probably have to have this checked.

 

Thank You,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Community Beginner ,
Apr 10, 2023 Apr 10, 2023

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Yes this worked for me, but I had to add Premier to the list first. If you don't see it on the list, click the little plus sign at the bottom.

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Community Beginner ,
Oct 29, 2024 Oct 29, 2024

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YOU are my hero. Adobe was ZERO help. But you saved my day. I've been cussing over this for days. THANK YOU

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Community Beginner ,
Apr 16, 2022 Apr 16, 2022

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This happened to me when I upgraded both my Macbook Pro & Premiere Pro version to 2022. I have 1.9 TB of audio/video/etc on an external hard drive that is the location for my project files and source content for this series of projects.

 

I believe I tried all the above solutions, without success. I DID find a workaround, however! 

 

I created a new project on my laptop with PP 2022, with its native settings, but created a new folder on my desktop for the new project. To keep myself organized, I used the same project name, but appended it to "2022".

 

Once the new project was open, I went to my hard drive & dragged the old .prproj file into the import box. I left it at default settings and clicked "ok".  It took a few minutes for it to finish - you may see the dreaded spinning ball o'doom because it's taxing on even my new, robust system.

 

But: ALL the sequences, original audio files & original video files were brought in, in their appropriate bins, ready to edit!

 

I chose to keep all source files on my external hard drive - but, there is an option to create a folder on your computer with all the assets. 

I saved this new file & repeated the process with all the projects on the drive. All successful!

 

I'm attaching a video of the process (cutting out over a minute of the lag time).

 

Hope this solution works for anyone else who had tried all of the above! It didn't fix the problem, but it's a great workaround.

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New Here ,
May 27, 2022 May 27, 2022

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Hello all,

 

I have just have recently encountered this problem (2019 MAC) and none of thse solutions were working for me. Finally, I was able to resolve by allowing full disk access to Premiere Pro. How: 1. Go into your settings. 2. click on Security & Privacy. 3. In that window you'll find tabs lableled: "General, FileVault, Firewall, and Privacy", click on the Privacy tab. 4. On the left of this window you should find file icons. Scroll down to "Full Disck Access" and click on it. 5. On the right of window under the message that reads: "Allow the apps below to access data like Mail..." scroll down until you find Adobe Premiere Pro and make sure the box is checked. This should do the trick.

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Community Beginner ,
Jun 08, 2022 Jun 08, 2022

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Thank you for posting this! My computer automatically this morning and every time I would try and open a project it would give me the same scratch disk error and this fixed it. 

 

One thing to note that I had to do,  that others may have to as well,  is when you get into your "Full Disk Access" list you may need to add Premier to that list and make sure the box is checked. That is what I had to do and now everything is working great again. Thanks again!

 

 

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Explorer ,
Jun 22, 2022 Jun 22, 2022

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BRO!!! 1000% grateful you posted this.

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