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Several of my fonts have disappeared after upgrading to CC 2019

New Here ,
Oct 23, 2018 Oct 23, 2018

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I just recently had to do a full reinstall of Windows 10, so as I result I also had to reinstall Adobe CC. I went from having CC 2018 to CC 2019(V13.0 Build 225). As a result I have lost two fonts that I was using in several projects - Calisto MT and Vladimir Script. Both fonts are still installed in Windows, but they do not show up in Adobe. I have already went to the Fonts manager in Adobe and searched for the two fonts, but they do not exist. This is pretty disruptive to my work. What do I have to do to get my fonts back?

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Adobe Employee ,
Oct 23, 2018 Oct 23, 2018

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Hi cecilyw,

Sorry to hear that you are facing this issue.

We have multiple instances of such issues reported and we are currently investigating the issue. We will update you once we get more information on this.

Thank you for your patience,

Shivangi

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New Here ,
Jan 23, 2019 Jan 23, 2019

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Hello,

We are currently experiencing the same issue in our office. We have two computers loaded with In design but only one recognizes Callisto MT. This is our brand font, so as you can imagine it is extremely disruptive.

Has any progress been made?

Thanks

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LEGEND ,
Jan 23, 2019 Jan 23, 2019

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The following is from the Resolve forum, but maybe it'll help:

In the new Windows 10 version 1809 update, Microsoft has made changes in the font area.

In the past, when you installed .ttf fonts. it required Admin privileges and installed the font for all users.

In 1809, you can install .ttf fonts for the local user without Admin privileges. That sounds nice, but if you do that, the font won't show up in the Resolve Text+ font list. It will be in the Text font list.

With 1809, if you install a font, when you right click on the .ttf file, you have a new menu called "Install For All Users". It requires Admin level privileges. And you have the old Install menu. If you want the font to be available in the Resolve Text+ font list, use the "Install For All Users" menu.

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