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Severe interface lag in Premiere Pro Windows

Community Beginner ,
Jun 16, 2021 Jun 16, 2021

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Since the latest update Premiere Pro (v15.0) is extremely slow sometimes and not usable at all. Main issues are interface errors, where they are not shown or take very long to load.

For example when I want to switch from one editing tab (Editing) to (Graphics) it doesn't make the switch. I waited once to see if it would load at some point, and it did, after 5 minutes... And when loaded the interface there wasn't usable at all, because of slow load times.

I added an image of the tab interface not loading at all.

 

Playback is not affected and works for 4K footage without proxys. I can't switch the tabs though and sometimes also not open new windows in the same tab. Overlays in the timeline are also not shown like visual snapping feedback and preview of transitions.

 

What I've done:

- Restart PC and Premiere Pro multiple times

- Clear Media Cache

- Change Media Cache location to bigger drive (Over 1TB free)

 

Editing worked before without any problems, what could be the problem?

TOPICS
Error or problem , Freeze or hang , Performance , User interface or workspaces

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Community Beginner ,
Jun 16, 2021 Jun 16, 2021

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Resetting the preferences helped.

Start Premiere Pro with Alt pressed to reset them.

 

Let's hope this solved the issue.

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Community Beginner ,
Jun 17, 2021 Jun 17, 2021

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After continuing to edit today, the interface is lagging again. A rerender of the interface is triggered when I resize the Adobe Premiere screen, but that is just a bad workaround.

Anybody got any ideas how to fix this issue for good?

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Guest
Jun 17, 2021 Jun 17, 2021

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Same with me here 😕 the lagging of my Playhead or the whole UI is so annoying and makes it really unusable.
I got a bug where every 2-3 minutes, my windows aren't "clickable" - When I hit ctrl+s to quick save everything turns back to normal...for the next few seconds until I play my Video again.

I'm on Windows 10 with AMD Ryzen 9 3900x - 64GB RAM - and everything's running on M.2 SSDs

Really don't know where the problem is 😕

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Guest
Jun 17, 2021 Jun 17, 2021

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...forgot to say I'm working with 2 Monitors on 1080p... but that shouldn't be a problem either, should it?

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New Here ,
Jul 21, 2021 Jul 21, 2021

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I'm with the same problem. I was wondering if was my notebook, an Acer Nitro 5, but your pc is way more powerful, so I discarded that possibility.

I'm also using 2 monitors 1080p. I tried to unplug, reset, basically did everything I could, and premiere still running slow.

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Explorer ,
Feb 20, 2022 Feb 20, 2022

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still having the same problem? 

same thing here 

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Community Beginner ,
Mar 01, 2022 Mar 01, 2022

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I have 128 Ram, great perfomance overall, and Premiere is just useless.

This isn't just a minor issue. It's a major issue that has nothing to do with caches, drives etc.

Literally, it feels like the main menu was being run by a 30 year old processor. Sometimes it takes 10 clicks to save my project, and 10 attempts to see the File or Edit drop down menu.

Any chance Adobe can help?

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Contributor ,
Feb 28, 2023 Feb 28, 2023

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Experiencing lag in 2023. Fresh Premiere Pro install, Macbook Pro 16" and Windows PC with i7 13700k/GTX2080TI

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Adobe Employee ,
Mar 01, 2023 Mar 01, 2023

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Hey Rob,

 

Sorry to hear about this. Do you experience lag with the interface, playback, or both? What's the exact version of Premiere Pro (Here's how to check)? Do you see this issue with specific projects or source files? Let us know.

 

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Contributor ,
Mar 07, 2023 Mar 07, 2023

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Any and all projects. Version 23.2.0 (Build 69).

 

Deleting preferences fixed the issue temporarily, but it didn't last long before it went back to the same poor performance.

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Community Beginner ,
Mar 08, 2023 Mar 08, 2023

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Same problem here... Been working with Premiere on my DELL Notebook for over 6 months but suddenly today I am experiencing the same problem as reported by others. 
What 'fixes' it is going from PREMIERE in full-screen into a slightly less big window... 
But it still is anoying to experience this... 

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New Here ,
Mar 25, 2023 Mar 25, 2023

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Experiencing this right now!!! HELP!!!

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Adobe Employee ,
Apr 03, 2023 Apr 03, 2023

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Sorry to hear you're experiencing this issue. Could you share more details on the issue? Do you see this issue with specific projects and source files? Which version of Premiere Pro you're currently working on? We're here to help. Just need some more info. 

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Community Beginner ,
Apr 08, 2023 Apr 08, 2023

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Hello, I'm experiencing the same issue, it started happening just yesterday, don't know why, anyways... For me the playback is running fine, but I can't move the playhead on the timeline, I can't drag, cut, edit or do anything at all on the timeline, searching in effects panel takes up to minute or two. While approaching or clicking on anything with the cursor it seems to not respond and highlight any buttons at all.
The issue didn't come right away while starting the app, it came midthrough the editing, let's say 30 minutes.
Another time while having the issue it suddenly disappeared.
Hope this information helps, if not I could screen record the issue if it's not fixed till then.

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Adobe Employee ,
May 12, 2023 May 12, 2023

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Hey Jacob,

That must be frustrating. Could you let us know which Premiere Pro version you're working on? What happens when you close and reopen the Sequence? Does that temporarily fix the interface lag? Please share your system specifications (OS, OS version, CPU, GPU, RAM).

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Explorer ,
Jun 08, 2023 Jun 08, 2023

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Just wanted to say I've been having similar issues. There's just noticeable lag on most actions. Drag a clip and the cursor moves for a second before the clip jumps and catches up. Ripple delete a gap and wait a bit for it to close. Hit the "L" key and wait sometimes, 5, 6 seconds before playback starts. Everything just feels very laggy.

 

Windows 10 (all updates installed, whatever current version is)

AMD 5950

Nvidia 4090

128GB RAM

Premiere installed to one SSD with the all previews and media cache on another SSD, and the footage on yet another. All NVME, all capable of over 2GB/S read speeds

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New Here ,
Jun 08, 2023 Jun 08, 2023

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Incredible! Same issues here on my Mac. It's not even a Windows or Mac thing. I work on the latest version 23.4.0 

and playback or direct manipulation on the sequence/timeline becomes slower and slower the longer I work on the project, really frustrating. Tried restarting my mac or Premiere. It helps a bit in the beginning but then it gets worse again. The premier 22 version was much faster and worked fine for me. I think I don't have a choice but to start new project on the older version again.

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Community Beginner ,
Aug 10, 2023 Aug 10, 2023

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Hi @cschodt48 any improvements two months further? I'm experiencing the same issues and i'm almost losing my mind over it.

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Explorer ,
Aug 10, 2023 Aug 10, 2023

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Why did someone mark your comment as the "Correct Answer"?

 

This problem is definintely still ongoing. It's worse in larger projects, and with certain file formats, but even standard workflows like proxies doesn't improve much. My solution has been to edit more in Davinci Resolve because Premiere makes me want to tear my hair out.

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Community Beginner ,
Aug 10, 2023 Aug 10, 2023

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Sorry to hear that there hasn't been any improvement on your end. I think you're right indeed about the larger project theory.

My current solution is to start an entirely new project and then import the previous project into it. This seems to be working for now (I only started doing this yesterday, lol), but I'm uncertain how long it will remain effective.

I'm also planning to explore the option of converting my h.264 footage into ProRes.

 

Or Adobe could just fix this whole thing!

 

(By the way, I have no idea why the author of this post marked my answer as correct.)

 

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Community Beginner ,
Jul 01, 2023 Jul 01, 2023

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I also recently started having this issue as well. It only started happening when I created a nested sequence. All of a sudden the UI started to lag but not any of the functionality. So the play would work and I could select things but the UI wasn't updating.

 

I am using 2 monitors as well, and it's really strange because only the main window is lagging but the secondary window isn't. I have the source window, program window, timeline, tools, and audio meter on the main window. And my second window has audio clip mixer, audio track mixer, effects panel, info panel, project panel, properties panel.

 

PC Specs

OS: Windows 10

Ram: 64GB

CPU: Ryzen 9 5900X

GPU: 4080

Storage: 1tb NVME ssd, 4tb HDD

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Community Beginner ,
Jul 01, 2023 Jul 01, 2023

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Oh also version 23.5

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Community Beginner ,
Jul 01, 2023 Jul 01, 2023

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Ok, I found a workaround. So like I said in the post. The main window isn't updating for some reason and the secondary window is. So I just moved all the panels to the secondary window and it's working now. But this also means that it does have something to do with how the UI is being rendered in premiere. I hope a support person sees this and communicates that to the engineering team. Legitimately was not able to do anything when the UI only updated when I interacted with it, with my mouse.

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Community Beginner ,
Aug 10, 2023 Aug 10, 2023

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Hi @Tobias5DD1 Any updates from your end? Are you still using Premiere Pro?

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