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6

Slow response and playback time

Community Beginner ,
Feb 01, 2024 Feb 01, 2024

For the last couple of months I've been struggling with premiere been too slow, specially since the 24.0 version. I tried using other previous versions but the automatized captions  are not as good as they are in this last version. I've made all the steps to clean space and memory, but I'm not having any improvements. What I edited before in 1 hour is taking me 2 because I have to wait for everything. And I have 16GB. That shouldn't be a problem. If anyone know what to do about it I would really appreciate it. 

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Community Expert ,
Feb 01, 2024 Feb 01, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">
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Community Expert ,
Feb 01, 2024 Feb 01, 2024
LATEST

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

If that doesn't work, try creating a new project and import the old one into it.

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