Software Render Faster when Disabling Intel Integrated Graphics?

[Ryan Sauvé]

This is what frustrates me sooooo much about Adobe Premiere.

1. Hardware accelerated h264 render for a 6 minute video takes about an hour now and to just open the Export

2. Software render of the same file takes about the same amount of time

For #1 and #2 above, it takes over 20 seconds just to OPEN the Export -> Media window! So if I have to queue up 100 short videos for the work I do, I'll be spending all day loading that window up. Seriously, WTF!

3. If I disable the onboard integrated Intel Graphics card (HD 4600), open Premiere then render via software, it only takes 10 minutes and as a bonus, the Export -> Media window opens instantly.

So I basically have to go in Device Manager and disable my onboard integrated Intel HD4600 graphics, then open Premiere, queue up all my 100 videos, then render via software to get a reasonable export time.

I've googled the hell out of this over the last 4 days and nothing. I tend to think my Google Fu is fairly strong. Adobe reps were out of their league with this question. I would have liked to talk to an actual Engineer.

Here are my laptop specs:

MSI GT70 2OC/2OD

Windows 10 Home 64-bit (10.0, Build 17134)

i7-4700MQ CPU @ 2.40GHz (8 CPUs)

16GB Ram

iGPU: Intel HD 4600

Discrete GPU: Geforce 770M

[Vidya Sagar]

Hi RyanSauve,

Sorry for the trouble. It seems like an issue with the GPU drivers. Have you tried updating the Intel drivers? If yes, try downgrading.

Update the graphics driver | Windows 8, 7, Vista

Thanks,

Vidya

[Ryan Sauvé]

Thanks for the response but I've gotten the same results with the latest NVidia drivers and even when I rolled back to earlier drivers. Also same issue with both latest and earlier Intel drivers.

[R Neil Haugen]

Laptops with integrated and full GPUs are often a problem with PrPro. It's often suggested to turn off the onboard chip, as often PrPro will frequently use that and ignore the full GPU.

It would be very useful for the users to be able to direct PrPro as to which GPU to use.

There are posts on the UserVoice system on this, I suggest going over there and finding the ones with the most votes and up-voting them is a good thing.

That said, I'm not sure I comprehend your dislike of turning off that on-board chip. Especially as well as it works without it. How about just leaving it off?

Neil

[Ryan Sauvé]

I'd love to keep it disabled but can't for two reasons...

1. The integrated Intel GPU is somehow connected directly to my laptop display. The GeForce GPU doesn't recognize it so it's needed for that.

2. Premiere doesn't recognize the GeForce GPU when I disable the Intel iGPU (even though GPUSniffer recognizes it) so I don't get hardware accelerated export options for h264 renders.

I can see why a lot of my peers are moving to Resolve. The money I'd save...