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Stutter when saving or closing any other window inside Premiere

Community Beginner ,
Mar 25, 2023 Mar 25, 2023

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Hello! Whenever I close any window inside Premiere 23.2.0 (for example, when saving or when closing the markers window), it stutters/hangs for some seconds, as seen in this video: https://youtu.be/NWMSqNg93ig

 

This only happens in premiere. 

 

I've tried deleting cache, deleting all extensions, changing the cache folder to an external SSD and resetting all preferences, but nothing seems to help. After searching everywhere I can't seem to find anyone else that's having this issue. 

 

Is anyone else having this issue? It's not a huge problem but it's very annoying.

Any suggestions or solutions would be greatly appreciated. Thanks in advance.

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correct answers 1 Pinned Reply

Adobe Employee , Apr 09, 2024 Apr 09, 2024

Hello @Mitch5C66,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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Community Beginner ,
Mar 25, 2023 Mar 25, 2023

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BTW, I am using a Macbook Pro with a M1 MAX chip and 32 gigs of RAM & 500gb of storage. I'm on Ventura 13.2.1 

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Community Expert ,
Mar 25, 2023 Mar 25, 2023

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Please show the entire UI not just an ini mini section.

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Community Beginner ,
Mar 25, 2023 Mar 25, 2023

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Entire UI visible here - https://youtu.be/0GicwcqJKJc

 

@Ann Bens 

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Adobe Employee ,
Apr 09, 2024 Apr 09, 2024

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Hello @Mitch5C66,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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Community Beginner ,
Apr 10, 2024 Apr 10, 2024

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LATEST

Hi Kevin,

After some updates the issue stopped.

Thank you for reaching out anyway!

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