cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Exit
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1
Upvote

Super Error

Paul_Gringo
Contributor ,
Sep 05, 2025 Sep 05, 2025

Знімок екрана 2025-09-05 151842.png

What is this??????????????????? Problems again. After this error, I cannot start the program. Only Reset PC

TOPICS
Crash , Editing , Error or problem , Export , Freeze or hang , Hardware or GPU , Performance , User interface or workspaces
830
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Paul_Gringo
Contributor , Sep 09, 2025 Sep 09, 2025

The problem is solved, I made Render in beta version. This proves - the problem is not in hardware, the problem is in software. Thanks for the attempt to help

Translate

correct answers 1 Pinned Reply

jamieclarke Adobe Employee
Adobe Employee , Sep 08, 2025 Sep 08, 2025

I sent you an email back if you would be open to a screen share? If so, I can send you a Zoom link so we can work through these issues together. Let me know.

Translate
replies 32 Replies 32
latest latest Jump to latest reply
jamieclarke Adobe Employee
Adobe Employee ,
Sep 08, 2025 Sep 08, 2025
In Response To Paul_Gringo

HI @Paul_Gringo - Can you navigate to the help menu and click on system compatibility report then in the bottom left hand corner select export and email the two files to jamiec@adobe.com 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Paul_Gringo
Contributor ,
Sep 08, 2025 Sep 08, 2025
In Response To jamieclarke

Done!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
jamieclarke Adobe Employee
Adobe Employee ,
Sep 08, 2025 Sep 08, 2025
In Response To Paul_Gringo

I sent you an email back if you would be open to a screen share? If so, I can send you a Zoom link so we can work through these issues together. Let me know.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Paul_Gringo
Contributor ,
Sep 08, 2025 Sep 08, 2025
In Response To jamieclarke

it`s great idea!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Paul_Gringo
Contributor ,
Sep 08, 2025 Sep 08, 2025

Nothing happens. The installation is clean. There are no processes in the task manager. CC also. Windows 11, 25.4.1 and beta

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Paul_Gringo
Contributor ,
Sep 08, 2025 Sep 08, 2025

Знімок екрана 2025-09-08 203302.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Kevin-Monahan Adobe Employee
Adobe Employee ,
Sep 08, 2025 Sep 08, 2025
In Response To Paul_Gringo

Hey Paul,

Have you tried transcoding that particular clip? Let me know if that helps. Sorry for the frustration.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Paul_Gringo
Contributor ,
Sep 09, 2025 Sep 09, 2025
In Response To Kevin-Monahan

Media Encoder did not help me,  other converters solved the problem. Media Encoder -  useless program

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Troubleshooting Software & Hardware
Troubleshooting PC hardware
Troubleshooting Mac Hardware
Troubleshooting Premiere Pro Software
Premiere Pro Troubleshooting Documents
Video Hardware Forum
Frequently Asked Questions
Premiere Pro Guided Workflow: Start Here
How to reset preferences in Premiere Pro?
Open in a new window
How to clean media cache in Premiere Pro?
Open in a new window
How to fix workspace related issues?
Open in a new window
Everything you need to know about GPU in Premiere Pro
Open in a new window
How to find the exact version of Premiere Pro?
Premiere Pro New Features
Welcome to Adobe Premiere Pro 24.6!
Welcome to Adobe Premiere Pro 25.0!
Welcome to Adobe Premiere Pro 25.1!
Welcome to Adobe Premiere Pro 25.2!
Welcome to Adobe Premiere Pro 25.3!
Welcome to Adobe Premiere Pro 25.4!
Copyright © 2025 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices