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Super Error

Paul_Gringo
Contributor ,
Sep 05, 2025 Sep 05, 2025

Знімок екрана 2025-09-05 151842.png

What is this??????????????????? Problems again. After this error, I cannot start the program. Only Reset PC

TOPICS
Crash , Editing , Error or problem , Export , Freeze or hang , Hardware or GPU , Performance , User interface or workspaces
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correct answers 1 Correct answer

Paul_Gringo
Contributor , Sep 09, 2025 Sep 09, 2025

The problem is solved, I made Render in beta version. This proves - the problem is not in hardware, the problem is in software. Thanks for the attempt to help

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correct answers 1 Pinned Reply

jamieclarke Adobe Employee
Adobe Employee , Sep 08, 2025 Sep 08, 2025

I sent you an email back if you would be open to a screen share? If so, I can send you a Zoom link so we can work through these issues together. Let me know.

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jamieclarke Adobe Employee
Adobe Employee ,
Sep 08, 2025 Sep 08, 2025
In Response To Paul_Gringo

HI @Paul_Gringo - Can you navigate to the help menu and click on system compatibility report then in the bottom left hand corner select export and email the two files to jamiec@adobe.com 

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Paul_Gringo
Contributor ,
Sep 08, 2025 Sep 08, 2025
In Response To jamieclarke

Done!

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jamieclarke Adobe Employee
Adobe Employee ,
Sep 08, 2025 Sep 08, 2025
In Response To Paul_Gringo

I sent you an email back if you would be open to a screen share? If so, I can send you a Zoom link so we can work through these issues together. Let me know.

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Paul_Gringo
Contributor ,
Sep 08, 2025 Sep 08, 2025
In Response To jamieclarke

it`s great idea!

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Paul_Gringo
Contributor ,
Sep 08, 2025 Sep 08, 2025

Nothing happens. The installation is clean. There are no processes in the task manager. CC also. Windows 11, 25.4.1 and beta

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Paul_Gringo
Contributor ,
Sep 08, 2025 Sep 08, 2025

Знімок екрана 2025-09-08 203302.png

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Kevin-Monahan Adobe Employee
Adobe Employee ,
Sep 08, 2025 Sep 08, 2025
In Response To Paul_Gringo

Hey Paul,

Have you tried transcoding that particular clip? Let me know if that helps. Sorry for the frustration.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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Paul_Gringo
Contributor ,
Sep 09, 2025 Sep 09, 2025
In Response To Kevin-Monahan

Media Encoder did not help me,  other converters solved the problem. Media Encoder -  useless program

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