Unable to Export video with HDR10 (High10 profile) and Hardware Encoding

Community Beginner ,
Oct 25, 2021 Oct 25, 2021

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My Setup:

  • Adobe Premiere Pro v22.0 (Build 169)
  • Windows 11 Pro | Version: 21H2 | OS Build: 22000.282
  • AMD Ryzen 9 3950X 16-Core Processor
  • 64 GB RAM
  • NVIDIA 3090 RTX


The Problem:

I can't export a video file with Hardware Encoding on HDR10 (High10 profile) mode.

 

 

TOPICS
Export , Hardware or GPU

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Community Expert ,
Oct 25, 2021 Oct 25, 2021

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Could be because you're using Win11, which is not fully supported yet. Or something about your specific gear. Or the vagaries of the coding for that specific export setup.

 

Neil

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Community Beginner ,
Oct 26, 2021 Oct 26, 2021

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No it's not because Windows 11, it's happens also on Windows 10.

My gear, really? I have NVIDIA 3090 the best card in the market! so no it's not my gear issue.

 

Let's wait for the Adobe Experts to give me the solution for this problem...

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Community Expert ,
Oct 26, 2021 Oct 26, 2021

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Hardware encoding might be unavailable for that level of export process. Maybe @RjL190365 might pop in. That user has a ton of knowledge.

 

Neil

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Community Beginner ,
Nov 02, 2021 Nov 02, 2021

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Anyone can help me? @RjL190365

I can't believe there is no support for my high-end hardware.

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Community Expert ,
Nov 02, 2021 Nov 02, 2021

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High-end hardware doesn't matter if the function isn't supported period, or on something on the computer. Which in this case, I don't know. There are some encoding functions that are not 'hardware supported' on any hardware anywhere on the planet. In any application.

 

I don't know if this is one of those or not.

 

Neil

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Community Beginner ,
Nov 10, 2021 Nov 10, 2021

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No problem, so who can tell me what I need to do in order to get HDR10 recndring on Hardware mode?

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Community Expert ,
Nov 10, 2021 Nov 10, 2021

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@carolinesears1 might be able to check and see if this is possible ...

 

Neil

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Community Beginner ,
Feb 28, 2022 Feb 28, 2022

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Stunning! There is no solution for me to the problem (5 years payment user!) - What a bad service Adobe

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Mentor ,
Feb 28, 2022 Feb 28, 2022

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Community Beginner ,
Mar 01, 2022 Mar 01, 2022

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No, it's doesn't help.

 

The problem needed solved by the Adobe developers, very sad that there is no one to talk or understand it.

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LEGEND ,
Mar 01, 2022 Mar 01, 2022

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If you're exporting to H.264 (AVC), then you cannot have hardware acceleration for 10-bit exports at all. Not even in DaVinci Resolve. Only 8-bit is supported. You must use HEVC for any 10-bit exports.

 

However, since the hardware encoder implementation used in Adobe products currently support only SDR, you cannot have HDR hardware acceleration. And then, if you try to export HDR10 as 8-bit SDR, then you will run into issues, requiring manual fixes.

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