Unable to read image file

[Daniel317609943bcb]

My Premiere pro keeps giving me the Unable to read image file error. invaild parameters code please assit, It keeps freezing entire app. thanks

[Kartika Rawat]

Hi Daniel317609943bcb!

Sorry about the trouble. Would you mind sharing the following info?

• Does it happen with a specific project? 
• What type of media files are you editing (codec/ format, frame rate, frame size)?
• Have you tried resetting preferences? 

Let us know.

Thanks,

Kartika

moved to discussion for troubleshooting