unsupported video driver

[Yossi254610713zut]

Hi

I have aproblem...I have the latest graphic driver by Nvidia...but premiere goes to intel hd graghics 4600 on my computer...what can i do?

Thanks

Yossi

[Richard M Knight]

What happens if you press fix?

[Yossi254610713zut]

Hello
when i press fix it links to
https://helpx.adobe.com/x-productkb/multi/drivers-video-win-intel.html
my computer technician told me that it's a major problem to start messing
with the computer driver ...and I have the lates version of nvidia graphic
card

[Richard M Knight · Accepted solution]

The problem is with the Intel graphics driver and not the Nvidia. If this error message is causing a problem, as has been suggested, disable the Intel graphics in the startup bios.

[John T Smith]

Use BIOS https://community.adobe.com/t5/Premiere-Pro/quot-could-not-find-any-capable-video-play-modules-quot-... to select a display adapter

My motherboard automatically shut off the Intel graphics in my i9 processor... looks like your motherboard needs to be set manually

[Ann Bens]

..what can i do?

By @Yossi254610713zut

Nothing. Its obselete. Disable in bios if possible.

[RjL190365 · Accepted solution]

That cannot be fixed anymore. Intel has completely discontinued all driver support for all 4th- and 5th-Gen CPUs at the end of June of last year. Therefore, only archived drivers are available from Intel.

And Adobe has absolutely nothing at all to do with this, other than the fact that it must comply with the hardware manufacturer's (in this case Intel's) support requests. Which means that Adobe must also discontinue support for most older hardware.

[Nai13]

It was fixed from my side by downgrading Adobe Premier version to 23.4 and installing NVDIA driver that supports the laptop GPU https://www.nvidia.de/download/driverResults.aspx/189369/us 

[RjL190365]

Your problem was completely unrelated to this discussion. This topic referred to the drivers of the integrated Intel HD Graphics 4xxx and 5xxx series. Not Nvidia drivers.