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1

Update full of problems.

New Here ,
Apr 20, 2022 Apr 20, 2022

After the update I can't export videos, they hang at 97%, I was forced to return to the previous version of the program to continue my work

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Adobe Employee ,
Apr 20, 2022 Apr 20, 2022

Hi there!

Sorry about the trouble. Can you provide more info on what's happening? Are you getting any error codes or messages?

 

Let us know.

Thanks,

Kartika

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New Here ,
Apr 21, 2022 Apr 21, 2022
Whenever I try to export a video of mine it freezes at 97% and doesn't
finish the export, to solve the problem I had to go back to the
previous version of premier and then I can export normally.
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Explorer ,
Apr 21, 2022 Apr 21, 2022

Yes, I did this last night and it worked for me.

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Community Expert ,
Apr 20, 2022 Apr 20, 2022

Yes, many people have been complaining about having problems exporting since the update last week.

I think you just need to roll back to the previous version for now and wait for Adobe to fix the problem.

 

Adobe Community Expert
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New Here ,
Apr 20, 2022 Apr 20, 2022

I am having the same problem. So annoying. 

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Community Expert ,
Apr 20, 2022 Apr 20, 2022

Yes, I understand. I think for now we just need to roll back to previous version...

 

Adobe Community Expert
Adobe Certified Professional
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Explorer ,
Apr 20, 2022 Apr 20, 2022

How do we roll back to previous version?

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Community Expert ,
Apr 20, 2022 Apr 20, 2022

From creative cloud app, click on  ... then select other versions  

Screen Shot 2022-04-20 at 11.17.50 PM.pngexpand image

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Explorer ,
Apr 21, 2022 Apr 21, 2022
LATEST

Thanks

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