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Video card Setup Problem Premiere 2020

New Here ,
Nov 17, 2019 Nov 17, 2019

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How are you people doing?

So I installed premiere 2020 and all my files look non-graphical in the green color (something that  linked to a screen card)
as i get into the premiere' its offers me to download two placbasins of video cards:
1. Intel (R) HD graphics 53o
2. MVDIA GeFORCE gtx 960M

when i make the dwolnod frome adobe it get stuck in the setup from the zip files.

so one ever get into this problem?
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Guide ,
Nov 17, 2019 Nov 17, 2019

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Please post your full system specs and your footage codec here so I can get a better understandimg if the problem is your gpu, your settings or your footage

 

Mo

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