Video Editing an Playback Screen Green and Red Lines??

[jodiel31388423]

i rebooted my computer after some Windows updates installed, and now in Premiere Pro 2018 CC my Video Editing Screens are Green and Red and all distorted.  It is not a video problem on my computer as I have no issued in any other application or function.  Just the playback and editing windows in Pro??

[jodiel31388423]

This is what is looks like:

[troyk84565855]

I have the same problem brand new $4000 laptop and it's doing my head in. I have the purple and green lines going across my plackbacj screen on every transition with an effect. When I render it looks fine then when I export it the distorted inverted colours come back!! Not happy. I have the new Radeon Rx Vega m graphics and I'm thinking this maybe the problem. All my other specs on my computer are more than enough to deal with premier. Help??!!

[jodiel31388423]

Yup.  This is not a hardware problem.  I used the 2018 CC version for months now just fine on this same computer.  Windows Update and/or Adobe Creative Cloud update caused this.  I have uninstalled and reinstalled with no luck.  Glad i only bought PP on a month by month basis because I cant work like this.  And apparently there is no support other than forums. WAJ.

[R Neil Haugen]

That's a video driver issue with your video card. Check with the manufacturers website. If there's a newer one, install it. If not, try rolling back one or two driver versions.

Neil

[jodiel31388423]

you are probably right.  I will give that a try....  thanks.

[jodiel31388423 · Accepted solution]

Rolled my video card driver back to a year old version from 2017...  That fixed it!!  Thanks.

[HitCity]

Hi Neil: Having same issue - green wavy, "psychedelic" looking video on - two of four cameras in a live music edit. Am still pretty beginner on under-the-hood video wrangling - is there a chance it could be a video driver issue if some of my video in a project is playing back fine? Or is it a codec issue? (I remember having to download something on my old system last year to play back the .mov format?) Thank you so much for any pointers in the right direction......

[R Neil Haugen]

If some camera's media is playing back fine, that doesn't sound like an obvious driver issue, but still might be.

What are the cameras/formats that are playing properly, and what are the cameras/video formats going psychedelic?

Neil

[HitCity]

Thanks for the reply, Neil. Will head into the studio shortly and retrieve that info.....

[HitCity]

Ok, the Quicktime .Movie .mov's are fine - it is the .MPEG Movie .mov's that are bad, as well as the MPEG Movie .mts files.......

[R Neil Haugen]

How about downloading MediaInfo, installing it, then when you've an icon on your desktop, drag/drop one of the non-working files onto that icon. MediaInfo will load, and when it does, go into the Tree view on that app. Post a screen-grab of the video section.

Neil

[HitCity]

Hi Neil: Finally got a chance to get back to this issue. OK, here a screen grab of one of the clips being all red/green/wavy......is this the right info screen? Thanks so much - TB

[R Neil Haugen]

There on the middle right where it says switch to another view, select Tree.

Neil

[troyk84565855]

Thanks Neil I will try the same tonight and let you know how i go.

[troyk84565855]

My rollback option is greyed out probably because I installed update yeaterday.

[Robert5C24]

My video driver had no ROLLBACK option, but I went to INTEL and downloaded  a new driver and it worked.

THANKS.