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Video files from GOOGLE PIXEL7 can't run correctly

New Here ,
Dec 10, 2022 Dec 10, 2022

From Google Pixel 7

24675975udwj_0-1670672224936.png

 

From SONY ZV1

24675975udwj_1-1670672591965.png

 

TOPICS
Crash , Error or problem , Export , Import , Performance
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LEGEND ,
Dec 10, 2022 Dec 10, 2022

That kind of image is often the result of driver errors. What is your GPU?

 

I know a lot of users have been getting really buggy pictures with any Nvidia drivers after the 517.40 one.

 

So if you're on an Nvidia GPU, perhaps going to the Nvidia site, driver support, older drivers, and doing a clean install of the 517.40 STUDIO driver (never the game-ready!) might help.

 

Neil

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Community Expert ,
Dec 10, 2022 Dec 10, 2022
LATEST

Hopefully it's the driver thing and then they'll just have regular phone media that doesn't run well instead of technicolor phone media that doesn't run well 🙂

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