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Video Problem - Purple and green

New Here ,
Jun 26, 2018 Jun 26, 2018

Hello,

I started using adobe premier and all the videos that I play (even the tutorials that come with) look like this:

(I dont know how this kind of error is named )

Any tip how I can fix this?

Thanks

imagem premmier.PNG

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correct answers 1 Correct answer

Adobe Employee , Jun 26, 2018 Jun 26, 2018

Hi Deba,

If you have Intel Graphics card try to install driver version 15.60.2.4901 and restart the machine or you can go to File menu in Premiere Pro>Project settings>General and switch the Renderer to "Software only" Mode

//Vinay

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Community Expert ,
Jun 26, 2018 Jun 26, 2018

More information needed for someone to help... please click below and provide the requested information

-Troubleshooting https://forums.adobe.com/thread/2261475

-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

Do not count on Windows to be fully up to date when it comes to device drivers

Go to the vendor site to be sure you have an updated driver for your graphic adapter

•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool

There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

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Adobe Employee ,
Jun 26, 2018 Jun 26, 2018

Hi Deba,

If you have Intel Graphics card try to install driver version 15.60.2.4901 and restart the machine or you can go to File menu in Premiere Pro>Project settings>General and switch the Renderer to "Software only" Mode

//Vinay

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New Here ,
Jun 26, 2018 Jun 26, 2018
LATEST

Thanks!

The option Software only really works!

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