Video showing in top corner stretched the rest of the screen

New Here ,
Jul 22, 2022 Jul 22, 2022

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Kid created a video using the windows G button. It records the computer screen in .MP4. When I play the video it looks fine, but when I import it to premiere pro the video is in teh top left corner and the rest of the screen "stretches" teh edges of the video. I have no clue how to fix it.

mark25357021gjn9_0-1658520404600.png

Any help would be appreciated.

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Error or problem , Formats , User interface or workspaces

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Adobe Community Professional ,
Jul 22, 2022 Jul 22, 2022

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Please use the free MediaInfo and post a screenshot of the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Handbrake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

Shutter Encoder may also be used to convert to Constant Frame Rate:
https://www.shutterencoder.com/en/

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New Here ,
Jul 23, 2022 Jul 23, 2022

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Not allowed to download that program. I did find this information.

mark25357021gjn9_0-1658642865065.png

So it does appear to there is a variable frame rate. Thanks for the help. I will give that program a try.

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Adobe Community Professional ,
Jul 24, 2022 Jul 24, 2022

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