Video without audio track in Premiere Pro

[MattWithAHat]

Hello,

I am having troubles in importing a video to Premiere Pro. The problem is, that I don't get an audio track after importing. It's missing somehow!

I recorded the video with Icecream Screen Recorder in mp4. I know that Premiere Pro has its troubles with this format, so I used a video converter and converted it to MPEG-2. Still no luck.

Here are the details about the codec it has now:

What might be wring with it? Do I need to convert it in a different way?

The original file does have audio.

[Ann Bens · Accepted solution]

No audio track on import or audio on import but no audiotrack in the timeline.

If its the latter make sure you source patch the track:

[MattWithAHat]

Thank you, that was actually the solution!

The difference between the MP4 file and the MPEG file really was that with the MP4 I didn't have any sound at all after import, while with the MPEG I could play the sound with the source file, but didn't have the audio track. Source patching the track solved that!